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Ubisoft’s19,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Created in 1996, Ubisoft Shanghai studio, is a vibrant and exciting place where our 600+ talents get opportunities to either co-develop great AAA blockbuster games, create cutting-edge online games or produce fun mobile games.

To learn more, please visit: www.ubisoftgroup.com

Job Description

SUMMARY

The Community Developer will be responsible for establishing and growing our communities around Ubisoft’s games with a proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices. They will lead the global community strategy on specific brand(s), create and execute global plans, and work with a distributed international team that is focused on building relationships and earning trust with players around the world, contributing to our global business growth opportunities. This position will also provide guidance to cross-functional team members, facilitating collaborative planning and executing commitments at high quality standards. As a member of the global community team, this position will be integrated with lead development studios.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop and execute comprehensive community strategies that align with production goals and enhance the overall marketing strategy.

  • Ensure consistent and cohesive messaging by collaborating with multiple departments across different regions, facilitating smooth communication and coordinated activities.

  • Work closely with Community Managers, transversal teams, and relevant partners to produce engaging content such as blogs, videos, interviews, and infographics that resonate with and engage players.

  • Represent the brand and organize community-focused events like studio visits, community workshops & more to foster a strong connection with the community.

  • Partner with the Social Media Manager to establish key performance indicators (KPIs) for content, and regularly report on their success and return on investment (ROI) to demonstrate the impact of community programs.

  • Assist in achieving key performance indicators during critical phases such as beta testing and game launches, while advocating for a positive player experience.

  • Act as the primary advocate for players, ensuring their feedback are considered in development and communication strategies to reinforce in & out of game retention.

  • International travel may be required.

Qualifications

  • Intermediate experience managing online communities and developing strategic plans or programs with demonstrable success in a professional setting.

  • Extensive experience in the gaming industry, with multiple gaming platforms (required).

  • Extensive knowledge of social media platforms (Instagram, Twitter/X, Facebook, TikTok, Discord, etc.) is required.

  • Experience working in a demanding Production environment, with multiple deadlines, metrics for success, and stakeholders.

  • Strong understanding of building and maintaining the growth of video game communities as well as developing and executing strategic player engagement plans.

  • Proven track record of working with various stakeholders to filter and implement player feedback

Additional Information

Benefits and Perks from Ubisoft Shanghai:

  • Future of Work framework: We believe that working location flexibility is essential to employee engagement and contributes to our high value of work-life balance

  • A minimum of 15 days paid annual leave

  • Monthly meal and snack allowance

  • Premium medical insurance plan and free annual health check

  • Game Package: free access to Ubisoft games on PC plus a rich and expanding library of games & books

  • Employee Assistance Program: wellbeing solutions, emotional support, and life coaching

  • Jumpstart your growth: A rich resevoir of premium and exclusive learning resources to support your continuous learning, expand your skillset, and advance your career.

  • 10+ staff clubs featuring weekly sports and gaming activities and events

Ubisoft CSR commitment

Making a long-lasting positive impact for our players, our teams, our partners and our planet.

In Ubisoft, we are working to enrich players’ lives through unique and memorable gaming experiences and by improving the positive impacts of our games. To get there, we are creating a safer, more inclusive work environment, we are giving back to the communities where Ubisoft operates by working with local non-profit partners and by working to reduce the environmental impact of our business.