Company Description

About Ubisoft Blue Byte:
With more than 30 years of experience, Ubisoft Blue Byte is one of the pioneers of the German games industry. At three sites in Düsseldorf, Mainz and Berlin the teams develop high-class gaming experiences. Ubisoft Düsseldorf and Ubisoft Mainz are leading the development of Anno 1800 and The Settlers as well as the VR escape room Prince of Persia: The Dagger of Time. As co-developer the teams are supporting titles such as Tom Clancy's Rainbow Six Siege and Beyond Good and Evil 2. Ubisoft Berlin is focussing on co-development, including the upcoming Far Cry 6. All three studios combined form the German Ubisoft studio network. More Information at bluebyte.ubisoft.com.

About Ubisoft Düsseldorf:
Ubisoft Düsseldorf is home to several teams dedicated to deliver AAA excellence and innovation across a wide portfolio of games and technologies. The studio is leading the development of beloved Ubisoft games like The Settlers and the innovative VR escape room experience Prince of Persia: The Dagger of Time. As renowned co-developers within the Ubisoft group, Ubisoft Düsseldorf contributes to high profile projects such as Tom Clancy's Rainbow Six Siege and Uplay. Ubisoft Düsseldorf is part of the Ubisoft Blue Byte studio network.

Job Description

As an Account Manager on the Uplay team, you are responsible for managing the relationship and facilitating the communication with external and internal partners on specific collaborations.
The Account Manager functions as the primary point of contact on the Uplay team for all involved stakeholders and is thus responsible for identifying each stakeholder's needs and to provide these to the Product Owner and the development team responsible for the technical integration on Uplay side. He/she also provides visibility on all ongoing topics both towards stakeholders and towards the Uplay team.
Your mission: Be the key contact on the Uplay team for dedicated internal and external partners. Steer and ensure the success of the collaboration by being a reliable partner, establishing a strong relationship between both parties and taking care of each team's needs.

The Account Manager's objectives are:

For dedicated topics serve as the main point of contact for all internal and external teams working with Uplay.
Build and maintain a strong and trusting relationship between Uplay and a diverse set of internal and external collaboration partners like business, development, and service teams.
Address queries effectively and in a timely manner
Understand stakeholders' needs and gather information & feedback, both technically and non-technically.
Ensure each stakeholder's needs are taken into account and prioritized accordingly on the Uplay side.
Own the communication pipeline and processes in order to provide visibility both towards the Uplay team and to partners outside of the team.
Work closely with the production team within Uplay throughout the integration process and ensure all relevant information is available.
Identify opportunities and synergies for collaborations among existing partners.
Represent Uplay on meetings with stakeholders.

Qualifications

You as a person:

We are looking for a person with excellent communication and interpersonal skills as well as a major client focus. Your ability to collaborate with others comes naturally to you.

You are willing to learn and always see the positive in any challenge, whilst at the same time remain open to feedback to adapt and grow.

A good knowledge of the video game industry and recent technical trends as well as a solid technical understanding complete your profile.

Qualifications:

Proven work experience as an Account Manager or a similar coordinative position
It is beneficial to have experience working in software development or with IT products with a focus on stakeholder management
It is a big plus if you have former professional experience from the video game industry
Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent verbal and written communication skills
Effective presentation and negotiation skills
Very good knowledge of MS Office
Knowledge of digital tools (JIRA, Confluence) is a plus
Fluent in English, any knowledge of French is a plus