Reporting to the Studio Resilience Manager, the Administrative & Resilience Coordinator will perform administrative duties supporting the organization's various fields of activity. They will carry out administrative, operational and organizational resilience duties in adherence with specific guidelines and procedures.

Responsibilities:

The main tasks:

• Ensure front desk duties are efficiently carried out:

  • Answer calls;

  • Greet visitors;

  • Coordinate the receipt and dispatch of letters and parcels;

• Resolve simple day-to-day issues and carry out assigned tasks

• Respond to employees' inquiries and handle daily requests

• Perform all administrative duties related to the delivery of the various activities

• Collaborate with team members to document and enhance existing procedures

• Support updating and maintaining Crisis Management and Business Continuity Plans and procedures

• Contribute to specific resilience projects or initiatives within the department

• Support health and safety making sure our studio is compliant with all H&S regulations

• Updating office manual and keep all other office documents and records up to date

• Perform all other related duties

Qualifications

Full-time, daytime position, duties must be carried out in person 5 days a week, hybrid work is not possible.

Skills

• Customer-oriented

• Good organizational skills

• Good communication and interpersonal skills

• Demonstrate rigor in administrative follow-up

• Able to manage several initiatives at once

• Has a sense of urgency

Knowledge

• Good working knowledge of Microsoft Office Products

• Basic knowledge of project management is an asset

Education:

• College diploma (DEC) or an equivalent course of study.

Relevant experience:

• One to three year's experience in a coordination role or another relevant field.