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About the Role

The Identity team is responsible for a variety of core systems at Twitch including those that store who-am-I information about users, implement business logic for privacy compliance, and handle authorization and authentication. These systems sit at the bottom of the call stack of many other systems in Twitch's microservices-based architecture and are critical to Twitch's ongoing success. Developing and maintaining these systems is an ongoing challenge because they are complex, high throughput and require intense focus on security by nature.

As a Technical Program Manager working with the Identity team, you are responsible for the overall organization of Identity as a program in partnership with the engineering managers, product manager and director. This includes taking the lead on managing the relationship between Identity and its stakeholders, interfacing with larger Twitch programs such as central tech initiatives, partnering with engineering managers to assist in organizing individual projects and serving as a point of contact with the larger Twitch TPM org.

You Will:

Own and drive the process to plan, execute, and communicate project progress for Identity's authentication and authorization systems.
Partner with the team's Engineering Manager and Product Manager to help plan, prioritize, and deliver new products, features, critical maintenance, or deprecate systems that are no longer needed. These efforts require you to work with multiple teams across platform and product organizations.
Facilitate Sprint activities as needed, helping teams remove blockers, handle dependencies, and resolve prioritization conflicts.
Provide technical transparency through clear and concise summaries for the programs you own to multiple audiences, including senior leadership.
Assess risks, anticipate bottlenecks, provide escalation management, balance business needs versus technical constraints and encourage risk-taking behavior to maximize business benefit
Collaborate with teams from across the company on Twitch-wide programs such as Central Tech Initiatives.

You Have:

You have 4+ years of technical program management, program management, or equivalent expertise.
Managed complex projects or programs at scale with multiple teams in support of business goals
Proven abilities in project management, attention to details, and exceptional organizational skills
Effective communication (written and verbal) with technical and non-technical stakeholders across various business units.
Curiosity to dig several layers deep into technical solutions with an eye toward continuous improvement.
Experience with JIRA/Confluence.

Bonus Points

Background in authentication and authorization systems, especially oAuth
Understanding of gaming, streaming, and online entertainment

Perks

Medical, Dental, Vision & Disability Insurance
401(k), Maternity & Parental Leave
Flexible PTO
Commuter Benefits
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages),
Breakfast, Lunch & Dinner Served Daily
Free Snacks and Beverages

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.