About Us
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.
About the Role
Twitch is building the future of interactive entertainment. We work hard at Twitch to make our platform ever more efficient, resilient and responsive for our customers.
The Global Infrastructure (GI) Team at Twitch is looking for a Technical Programme Manager. Reporting to the Director of Infrastructure Services, you will be directly involved in planning and driving execution of projects and major projects that use technology to create an amazing live streaming experience. You'll organise, driving and tracking projects such as Infrastructure expansion and upgrades, network backbone circuit growth, space & power contract status, hardware evaluation projects, Data Center and PoP builds and many other infrastructure-related items.
You will have proven programme management background, will have demonstrated experience leading simultaneous medium to large projects, and will have a well-rounded technical background in current software, network, data centre and/or hardware disciplines. You will be asked to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you can identify business and operational needs, develop a vision for addressing, communicate and gain management buy in, and then shape the resulting initiatives, where needed also roll up your sleeves, dig in, and get the job done.
You Will:
- Work with infrastructure and operations leadership and software development managers to identify gaps and solutions
- Initiate and manage infrastructure projects around the world
- Drive execution of major and minor infrastructure and data centre projects
- Plan and lead major maintenances and infrastructure upgrades
- Create weekly, monthly and other reports as requested
- Support other Global Infrastructure TPMs
- Develop and document processes
- Be the source of truth and best practices for wider team
You Have:
- Ensure data-driven approach and a willingness to experiment to decide
- 7+ years of experience in technical project management, or similar technical leadership role
- Bachelor's degree in related discipline or equivalent professional experience.
- Experience with datacenter projects, data centre operations or points of presence
- Knowledge or experience in Systems or Network Engineering
- Understanding of TCP/IP and internet infrastructure
- PRINCE2 or PMP Certification
- Ensure data-driven approach and a willingness to experiment to decide
- Sense of humor
Bonus Points
- Comfort and experience with cross-organisational communication; excellent written and verbal communication skills
- CCNA/CCNP or similar
- ITIL certification
- Experience working independently to design, and execute technical projects; able to distil data and articulate rationale for making difficult trade-offs
- Demonstrated knowledge of technical programme management and engineering best practices
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Commuter Benefits
- Amazon Employee Discount
- Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
- Breakfast, Lunch & Dinner Served Daily
- Free Snacks & Beverages
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
