About Us
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on Linkedin, Twitter and on our Blog.
About The Position
The Community Health product team ensures Twitch is the safest place for communities to create, consume, and engage with live digital content. Reporting to the Director of Product for the Trust and Safety team you will oversee the long-term vision, strategy, and launch of large impactful user-facing products such as user reporting, and onsite enforcement. You will work closely with teams across the company to help promote and educate product and engineering teams on how to build safer products.
The ideal candidate will have experience creating the product vision and roadmap for new or existing products, ability to develop strategic vision based on rigorous analytics, and a passion for protecting users from harm. In addition to defining, developing, and driving the roadmap and three year plan for sitewide safety, they will also be responsible for leading new product ideation and development that will have direct impact on millions of creators and viewers every day.
Responsibilities
- Lead the definition, design and construction of large scale products that protect users from harm
- Lead the development of product strategy and vision supported by internal and external analysis
- Review and assess safety risks for products across the company
- Develop detailed, crisp business requirements , user stories, and product specifications
- Manage trade-offs among customer experience and performance
- Identify and resolve issues to meet team’s strategic financial and technical goals
- Communicate product plans and results that influence senior executives
Requirements
- 5+ years of relevant work experience in Product Management
- 2+ years experience working on consumer-facing or internal trust and safety products
- Experience collaborating with cross-functional teams to achieve products and projects
- Experience translating customer needs into detailed product requirements
- Technical fluency; discuss mobile and web architecture and technologies, gauge complexity of a planned feature, make schedule tradeoffs, and evaluate roadmap timeframes with technical team members
Bonus Points
- MBA or Masters Degree
- Experience in Trust & Safety at other companies
- Experience in gaming or entertainment industry
- Technical background
- SQL proficiency
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Commuter Benefits
- Amazon Employee Discount
- Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
- Breakfast, Lunch & Dinner Served Daily
- Free Snacks & Beverages
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
