Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.
About the Role
Twitch is looking for a People Operations Lead, International to support People Services in EMEA and APAC. Reporting to the Director of Global People Operations, you will be a key member of the global People Operations team and partner closely with the People Business Partners team. You will collaborate across teams on a variety of people programs, and deliver outstanding employee experience through operational HR projects and processes.
You Will:
- Support a team of EMEA and APAC People Specialists and ensure the delivery of operational HR processes and responsibilities across employee life-cycle activities such as new hire onboarding, right to work check, transfers, immigration, and compliance.
- Collaborate in supportive partnerships with the broader People & Places team and partners to develop, document and implement People processes.
- Maintain knowledge of current and upcoming changes regarding local employment law and legislation. Work with partners to support rollout of compliance programs.
- Provide lead project work on the enhancement of the employee experience through process improvement, automation, data and insights.
- Develop and influence partnerships across all teams. Be a hands-on generalist for people programs, international expansions, and global HR projects.
- Improve processes and drive requirements for additional improvements to eliminate manual processes.
- Provide support in issue and escalation management.
- Document and maintain standard operating procedures. Tailor existing SOPs to meet business specific needs and changes.
You Have:
- 5+ years of experience in a People Operations or related HR role.
- HR functional expertise; knowledgeable of employment law matters, immigrations, and compliance
- Bachelor's Degree in Human Resources or a related field, or equivalent experience
- Experience working with cross functional teams to build people operations processes
- Experience troubleshooting and presenting solutions using both analytical and creative problem-solving skill
Bonus Points
- Experience working with globally distributed teams and to support diverse communities
- Wide range of knowledge regarding tools and data that allow efficiency (eg. Zendesk, ServiceNow, Workday, or PeopleSoft)
- EMEA and APAC HR best practices
- Experience as a team lead or in a supervisory role
Perks
- Private Medical Insurance
- Dental, Vision & Life Insurance
- Pension Plan
- Maternity & Parental Leave
- Paid Time Off & Holidays
- Commuter Benefits
- Amazon Employee Discount
- Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, etc.)
- Lunch Served Four Times a Week
- Free Snacks & Beverages
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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