Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter, get interviewing tips on Instagram, and discover projects we’re solving on our Blog.
About the Role
This team owns the beating heart of Twitch's Video Platform Live Operations and is staffed 24/7, 365 days a year. You will report to the Engineering Manager and work with every aspect of the Twitch video platform, focusing on the performance and stability of both our network and video systems. You will be a first responder to anything that might impact the network or video systems, ensuring the best possible experience for Twitch users.
Troubleshoot network and system issues
Perform daily, routine, and complex system administration/maintenance
Escalate issues when appropriate
Manage and operate systems across different technology stacks
Create and maintain documentation around process and workflow
Monitor graph analytics to identify potential problem areas
Influence and improve adoption of operational best practices
Automate existing manual processes
Manage and coordinate incident response
Ensure continued smooth operations of the global network infrastructure
Participate in 24/7/365 shift work
Bachelor's Degree or 2+ years experience as a Network or Systems Engineer
Excellent verbal and written communication skills
Strong analytical and problem solving skills
Willingness to participate in 24/7/365 shift work
Experience with Puppet, Nagios, ElasticSearch, Grafana
Speak about BGP, MPLS-TE, OSPF, and Fiber Optics
Exposure to AWS services
Experience with GoLang
Medical, Dental, Vision & Disability Insurance
Maternity & Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The base pay range for this position in Washington is $104,500 - $160,000 yr. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Twitch's internal or external careers site.
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