Company Background: Turtle Beach Corporation is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.
Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!
Summary: Responsible for all activities in the accounts receivable function. Manages collection activities such as sending follow-up inquiries, negotiating with past-due accounts, Application for customer’s cash receipts, and Maintains accurate records. Creates financial reports and analytics relating to account receivable function and status of accounts. Distributes accounts receivable reports and analytics to senior financial management. May require a bachelor’s degree in the area of specialty and at least 5 years of experience in the field or a related area. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of teamwork and latitude is expected.
Duties and Responsibilities:
- Oversee proper recording and application of cash receipts, management of outstanding invoices, and direct interfacing with customers on collection matters and dispute resolution
- Prepare and provide daily customer remittances for posting
- Check available customer portals for payment information
- Support Management by providing timely and accurate payment and account standing information
- Manage shortage claims dispute process with customers
- Review Customer setup forms for Sox compliance
- Responsible for weekly cash projection to Treasury team
- Supervise Accounts Receivable staff
- Responsible for responding to auditor requests on a timely basis
- Involved in determining quarterly Bad Debt Reserve
Education/Experience/Skills:
- Minimum 5 years work experience in credit/collections with responsibility for direct customer contact. Three (3) years of supervisory experience in a consumer-based product company.
- BA/BS Degree in Finance/Accounting or a commensurate level of directly related experience
- Well-developed analytic and problem-solving skills
- Highly developed communication and interpersonal skills
- Highly organized with the ability to manage multiple priorities and deliver assignments on time
- Excellent listening, written, and verbal communication skills
- Successful in dealing with customer and company personnel at all levels
- A high degree of integrity including the ability to successfully deal with sensitive or confidential information
- Ability to exhibit poise, composure, and confidence when confronting stressful or high-pressure situations
- Personally exhibits a strong commitment to dependability and reliability with the ability to gain the confidence and respect of the customer base
- Hands-on, self-starting, disciplined, and detail-oriented individual with the ability to work independently in a high volume environment that requires a work product that is highly accurate and timely
- Demonstrate knowledge and understanding of proper accounting treatment for accounts receivable transactions and activities
- A high degree of proficiency with Microsoft Office software (Excel, MS Word)
- Experience with Oracle Netsuite preferred.
