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Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. WBD is a premier global media and entertainment company offering audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. We’re home to the world’s best storytellers, creating world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.

TT Games was acquired by Warner Bros. in 2007 and went on to develop the hit LEGO games franchise. The company is proud to continue its mission to be the leading publisher of interactive entertainment for young gamers and their families.

We are looking for a Senior User Researcher to join our team! The role of the Senior User Researcher is to support and enable the developers’ vision by empowering them with actionable insights about our players. You will apply your passion for understanding and evaluating the player experience in order to assist the design and production teams you are embedded in, to make data-informed decisions and ultimately make the greatest possible games.

Responsibilities

  • Be the key point of contact and resident expert on all user research matters for your partner development team, collaborating closely with them to understand their design intentions and research needs to drive player-focused decisions

  • Create and maintain a research strategy and budget that effectively accompanies the developers throughout the production and into post-launch

  • Run the user studies required to collect valuable player data, using a wide variety of mixed method research approaches and evolving best practices to deliver high-quality actionable insights, quickly and effectively

  • Maintain balance between pragmatism and scientific rigor to meet the needs of a fast moving development environment

  • Communicate research results through multiple channels (written and verbal), and help the team prioritize findings

  • Collaborate with multiple stakeholders throughout production to increase the context and value of your research findings, such as the analytics and consumer research teams

  • Drive the development, evaluation and implementation of new processes, tools, and methodologies collaboratively as part of a small team of seasoned User Research veterans around the world

Requirements

  • Extensive knowledge in Human-Computer Interaction, Computer Science, Psychology or related fields, from industry experience or academic background

  • Knowledge of survey tools (e.g. Qualtrics, SurveyMonkey),

  • Familiarity with usability testing tools such as Tobii Eye Tracker, Ovo Studios, Morae, UserTesting, etc.

  • Experience in games User Research – including, but not limited to: creating test plans, moderating user tests with both quantitative and qualitative methodologies, analyzing data, and writing reports

  • Demonstrated ability to positively impact and influence product design, development team partners, and the User Research process

  • Passionate about deriving insights from data that can improve game performance

  • Excellent written and verbal communication skills

  • Skilled with Microsoft Office Software (Excel, Word, Outlook)

Bonus Points

  • Knowledge in any of the following are considered beneficial: advanced statistics, telemetry and analytics, research tools building, UX design, lab infrastructure design.

  • Familiar with game design theory and development process for video games.

  • Passion for Video Games!

The Perks

  • Exclusive WarnerMedia events and advance screenings

  • Paid time off every year to volunteer for eligible employees

  • Access to well-being tools, resources, and freebies

  • Access to in-house learning and development resources

  • Part of the WarnerMedia family of powerhouse brands

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.