The Organized Play Professor Program Specialist supports the efforts of The Pokémon Company International’s Organized Play (OP) programs by ensuring that the global network of Professors is motivated, well-trained, and has access to the knowledge and tools necessary to effectively execute OP programs worldwide.
What You Will Do
- Ideate, implement, and execute annual programs that celebrate, educate, and promote the growth of the Professor Program and the Organized Play community
- Develop training programs and materials focused on improving the contribution of Professors to OP program successes
- Develop and implement processes to encourage and facilitate the sharing of knowledge between members of the program
- Manage all rules documentation and ensure it remains up to date
- Manage all aspects of Professor onboarding
- Develop and manage all program support materials including rewards inventory
- Direct and supervise the performance of Professor teams onsite at select Organized Play events
What You Will Bring
- 3 years’ experience developing and managing Judge or similar programs developing brand/program expertise
- 2 years’ experience in program management/development
- Existing knowledge/experience of Play! Pokémon programs
- Experience with technical writing and document management
- Experience managing large scale (10,000 or more) evangelist networks
- Bachelor’s degree or 5 years’ relevant industry experience in eSports or similar program
How You Will Be Successful
- Communication: Impeccable written and verbal communication with ability to translate technical information in a non-technical format.
- Bias for Action: You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership.
- Collaborative and Inclusive: You are a team player with the ability to work collaboratively and comfortably with employees who have diverse skills and experience and are in different geographies and levels within the organization. You build trust and collaborate with partners at all levels.
- Passion & Pride in your work: You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution.
- Global Perspective: You understand how ethnic, cultural, and political matters influence business and can integrate local and global information into day-to-day decisions affecting the organization.
What to Expect
We offer a professional, fun and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. This role will participate in a 24/7 on-call rotation and must be willing and able to work non-standard work shifts, including evenings, overnight, holidays, and weekends. Travel between TPCi offices, retail locations, and various trade shows/events will be required on occasion (Up to 25%). This may include international travel.
The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of people so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
