Job Description

The New York Times is seeking a motivated, user-centered Product Manager to support its growing New York Times Games team. New York Times Games helps bring people fun, thoughtful and rewarding daily play through an ever-expanding slate of original games, classic puzzles, and the iconic New York Times Crossword.

You will work on the Games team members -- product managers, game designers, product designers, engineers, QA, marketers, editors, customer support, and data analysts -- to ensure our Games subscription is creating value for users and meeting business goals. You will understand our users by seeking out feedback and insights, analyzing user data to guide decisions, and accomplish positive outcomes. As an essential player on the Games Product Team reporting to the Product Director, you will also contribute to Game’s long-term product strategy and priorities.

We are looking for people who:

• Are flexible and inspirational with experience leading diverse teams to successful outcomes
• Customer-centric who love to think holistically about solving problems using qualitative research and quantitative analysis/data, prioritizing roadmaps and features on the details that matter most to the user and the business
• Can test and validate product hypotheses successfully
• Create clarity and alignment across multiple disciplines and teams
• Proactively identify dependencies, anticipate risks and remove roadblocks, with a solution-oriented attitude
• Synthesize information from multiple sources (engineering, business, marketing, design, etc) to guide sound decisions (including making tough but smart trade-offs)
• Exude emotional intelligence and values receiving feedback

Responsibilities:

• Collaborate with your team on hypothesis-driven product development from definition through execution.
• Product planning for longer and shorter horizons including establishing objectives and key results (OKRs), roadmap creation and management, and sprint planning.
• Communicate consistently and clearly about goals, initiative planning, priorities and tradeoffs, milestones, and results.
• Gather and analyze user feedback to make decisions and track impact, including running A/B tests, user testing, surveys, beta groups, and designing user research projects.
• Work with our internal research team to create continuous learning about our users including defining research needs and goals, identifying insights (qualitative or quantitative), incorporating findings, and communicating with the team.
• Contribute to the larger strategy including increasing our understanding of the needs and desires of the Crosswords and Games audience.
• Keep tabs on the digital landscape, study our competitors’ tactics, and communicate important insights with leaders and team.

Requirements:

• 3+ years of product management or relevant work experience delivering app/web products to users
• Experience with product growth or subscription business a plus
• Experience or a passion for puzzles, crosswords, and games a plus

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.