We have had another record breaking year at Team17, with more than 14 new titles released and a major 2022 planned, growth has never been more important to us!
We are now looking for an inventive and savvy Community Manager to join our growing team, developing and grow our gaming communities for both our own IP and on behalf of our Games Label partners! This is a great opportunity to work across multiple titles, delivering meaningful campaigns for our diverse portfolio.
Key Responsibilities:
- Develop and manage community strategy for key Team17 products
- Collecting and presenting important community feedback to our internal production team and external developer partners throughout campaigns and help identify key areas of focus to improve engagement, retention and widen appeal
- Work closely with internal development, marketing and sales teams, as well as external partners to coordinate community led projects and ensure deadlines are met
- Work as a liaison with external partners, ensuring strong relationships are built and maintained Planning and managing a schedule of content that nurtures and grows Team17’s community across our owned channels
- Establishing and nurturing relationships with key content creators such as Twitch Streamers and YouTubers
- Day-to-day social media and forum management, acting as the Team17 representative on our products and first point of contact for our players
- Organise and host livestreams in line with community campaign plans
- Offer support and mentorship to the junior members of the Community Team and help advance their understanding of community and social media management
- Act as ambassador to our titles internally and online in our communities, quickly developing an in-depth understanding of all Team17 products
Requirements
- A strong understanding and experience of Team17 games and their audiences
- An unquenchable passion for video games, their development, with an expert understanding of the current video games industry
- Previous experience as a Community Manager, developing inventive and meaningful campaign strategies
- Experience of livestream production and presentation
- Ability to track, measure and feedback on social analytics, quickly adapt plans or approaches to ensure campaigns deliver the best results possible, and identify key learnings for the future
- Experience creating engaging social media content
- Working knowledge of photo and video editing software (e.g. Adobe Photoshop and Adobe Premiere Pro)
- Must have the ability to think on their feet and work under their own initiative with a can-do, solution focused attitude
- Excellent communications skills with the ability to build effective, collaborative relationships with a variety of stakeholders
Team17 is an equal opportunities employer with a commitment to building a diverse workforce, representative of the world we live and game in!
Accessibility is at the heart of our games and we reflect that in how we operate as a business. Should you require adjustments or flexible arrangements to interview, or take up a role at Team17, please let us know in the notes section of your application and we will accommodate to the best of our ability.
