This job listing expired on Jul 11, 2019
A successful candidate is:
- Amiable. Our ideal candidate will help us build our rapport with our partners, clients, and other organizations, and they must have a personality that promotes positive relationships.
- Organized. Beyond answering emails and attending meetings, our client coordinator will facilitate the timely fulfillment of our obligations to our clients.
- Accommodating. Managing requests will be a big part of the job, and our ideal candidate must be able to adjust and prioritize as necessary.
- A strong communicator. As our liaison to our clients, our ideal candidate must communicate clearly and respectfully at all times.
- Confident. Our client coordinator will be working with both endemic and non-endemic organizations, and they must have the disposition to succeed in a high-pressure environment.
- Resolute.. Our ideal candidate must be able to stand firm on our decisions but compromise when necessary, and search for solutions to potential conflicts.
Job Duties/Responsibilities:
- Provide top-of-the-line service to Team liquid clients through a solutions-driven approach and executing consistent follow-up.
- Manage all incoming client requests, seeking solutions and ensuring client expectations are always met.
- Maximize sales of current accounts through ongoing relationship and account management.
- Serve as the central point of contact for all client matters answering questions, delivering on requests, attending meetings and responding to emails.
- Coordinate with internal departments on the development and delivery of client campaigns.
- Ensure all deliverables and campaigns are completed in a timely manner to the correct client specifications.
- Maintain and update a status document with requested, pending and completed deliverables.
- Assist the department head on all tasks regardless of focus or specialization.
Requirements/Qualifications:
- 1+ years of professional work experience in a similar or relevant position interfacing with external clients or customers.
- General understanding and interest in the Esports industry, with the ability to work with Team Managers and navigate their schedules to meet the needs of the clients.
- Ability to proactively network with current clients and be self-sufficient with the network.
- Fluent in English (both written and oral); fluency in additional languages is a plus.
- Excellent written and verbal communication skills in English.
- Bachelor’s degree or higher in a relevant field.
To apply, please send your cover letter and resume to the email address linked below with the subject line "Attn: Partnerships Coordinator - NA".