ABOUT THE POSITION
WHO WE ARE:
Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO.
While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.
We are looking for an expert Concierge Receptionist to join our New York workplace team! Based at our dedicated building entrance, you will be responsible for leading the entry and exit experience for all employees, visitors and guests to the Take-Two Corporate headquarters in New York.
WHAT YOU’LL TAKE ON
Be responsible for the Reception, Front of House and Concierge functions, and all associated duties.
Provide a friendly and welcoming experience to all employees, visitors and guests entering the office.
Own the guest experience on both arrival to and departure from the office.
Meet and greet any clients, customers, and visitors to the offices in a friendly and professional manner.
Offer concierge-style services to all guests, supporting with queries and assisting as required.
Take ownership of reception area, maintaining high level of service and always positively representing the business.
Partner with Security team to promote a positive and welcoming atmosphere on entry into the building.
Monitor T2’s main telephone line and direct calls to appropriate party.
Ensure the reception desk and phones are always supported, through effective organization and collaborating with colleagues.
Assist with on-site events, continuing an exemplary guest experience as required.
Provide support with workplace ticketing requests via ServiceNow, responding to relevant queries and acting as a quick-response contact for workplace team.
Support with courier deliveries, engaging with employees and workplace team on the booking process and ensuring outgoing items are dispatched as requested.
Handle incoming mail, processing this via the Envoy system and working with the workplace team to arrange delivery to employees.
Supervise and schedule conference rooms as needed.
Produce and maintain local information guides as a source of knowledge for employees and guests, building relationships to support recommendations for restaurants, hotels, taxis/airport transfers, parking etc.
Provide administrative support to Workplace department, including ad-hoc scheduling and diary management for workplace leadership, and supporting with general admin duties.
Actively participate as part of the emergency response team onsite, supporting during fire evacuations.
WHAT YOU BRING
Minimum 3+ years’ experience of working on a fast-paced, dynamic Front of House environment.
Ability to work under minimal direction, and to keep composed in a lively and fast-paced environment.
Ability to interact with vendors and external contacts in a professional manner.
Good PC skills, including Word, Excel, and Outlook.
Good communication skills, both written and verbal.
GREAT TO HAVE:
Experience of working in a tech company preferable.
WHAT WE OFFER YOU:
Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries and the ability to earn up to $500+ per year for taking care of yourself and more!
Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.