Square Enix is looking for an experienced and motivated QA professional to join our Online Web Development Team, who are responsible for publishing websites that support our games and business. Please note: This is not a Games Testing QA position.
The successful candidate will form part of the front line of defence, helping to ensure that everything we do meets the high bar for quality that we set for ourselves. The role reports into the Senior Manager – Digital Experience.
The primary focus of this role are the public facing websites and the backend systems which support them. The role also provides support for critical internal tools and systems built by the Online Development Team which are used daily by stakeholders across the business.
Key Deliverables
- Conduct extensive testing of online / backend systems, websites and applications as required
- Extensive experience with web technologies and debugging issues in the most widely used browsers
- Input issues, bugs and tasks into our database and track their progress for reporting
- Assist colleagues in updating user and system incidents, making sure they are logged, prioritised and resolved
- Execute daily test plans against critical internal and public facing services
- Update and maintain test scripts and other related documentation as and when required
- Communicate product readiness, level of quality and test results to various stakeholders
- Raise UI / UX issues and be able to communicate improvements to user journeys appropriately
- The ability to understand and interpret business requirements
Key Stakeholders:
Online Development team: Senior Manager – Digital Experience, Senior Web Operations Manager, Senior Manager – Technical Architecture, IT team: Web Infrastructure Manager, Studio Usability Labs, QA Teams
Requirements
Knowledge & Experience
Essential
- Extensive experience in a QA position, ideally testing web-based applications and tools
- Experience in creating test cases and executing test plans using applicable software (i.e. TestRail, Zephyr)
- Experience using Jira or other bug tracking software
- Solid knowledge of different Testing Techniques
- Demonstrable understanding of web technologies (JavaScript, CSS, HTML), debugging tools, and the basic principles of website construction
- Identify and document defects
- Have experience of Agile development methods
- Ability to prioritise tasks and at times, work under pressure
- Good working knowledge of the full project life cycle for digital products
Desirable
- Familiarity with testing on Mobile devices and various web browsers
Competencies, Skills & Attributes
Essential
- Team player
- Self-motivating and highly pro-active
- Excellent written and communication skills
Desirable
- Experience working within multi-disciplined teams of varying size and with different stakeholders
Other
- Interest in video games
- Attention to detail
- Experience with online communities
- Good understanding of Square Enix brand and products
Please include a cover letter, explaining your reasoning for applying and what you can offer to the role
Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
Our pledge to D&I
At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.
Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.
Covid-19 remote working
Square Enix are committed to keeping our employees safe. We are listening closely to government guidelines, and this role will be based remotely until the company sees fit to return to the office. This role will be based in our Blackfriars Studio in London, upon return.
