Square Enix Europe is looking for an experienced Interpreter/Translator to join the FINAL FANTASY XIV team at the London office who will be assisting on communications and correspondences between offices, third parties, development team and the community.


Key Deliverables:

  • Provide Japanese-English bilingual communications support with accurate translations and interpretations from Japanese to English and vice versa while working with the FINAL FANTASY XIV Community, Marketing and PR teams to ensure tasked projects progress in a smooth and timely manner.

  • Interpretation assignments include, but are not limited to, internal/external meetings, conference calls, press conferences, developer interviews, panel discussions and live streams.

  • Translation assignments include, but are not limited to, emails, meeting agendas, notes, product evaluations, marketing materials, and PR materials.

  • Work as a trusted liaison for all regions, providing cultural insight to help teams gain a better understanding for regional strategic differences.

  • Support preproduction and onsite operations for events including trade shows, consumer shows, streaming programs, and media events.

  • Assist in creating and maintaining schedules, meetings and calendar events.

  • Assist with keeping internal tracking documents and communications up to date.

  • Other related duties as required.

Key Stakeholders:

Head of Community and Services, FINAL FANTASY XIV EU Community Team, Executive Director, Senior Brand Director, Brand Managers, PR Managers, Analytics Team and Development Team, Project Communications Manager.

Knowledge & Experience:


  • Native English and native-level Japanese speaking/writing skills

  • Previous experience as an interpreter as well as a translator

  • Basic knowledge about games and marketing in general

  • Understanding of Western and Japanese cultures


  • Active participation in online gaming communities.

  • Experience playing FINAL FANTASY XIV and/or other MMORPG titles.

  • Translation experience gained within the games industry or technical field

Competencies, Skills & Attributes:


  • Excellent communication and interpersonal skills (verbal and written skills).

  • Team player with a professional and positive attitude.

  • Excellent organisational skills and attention to detail.

  • Proficient computer/IT skills

  • Accurate understanding about English and Japanese grammar

  • Familiar with MS Office applications, especially Excel/PowerPoint


  • Previous experience of working with CAT (computer-assisted translation) tools


  • Knowledge and passion for Square Enix or online titles.

  • Available to work flexible hours and travel abroad.

  • Able to perform under pressure.

  • Able to work at events.

  • Able to be on stage in front of a large audience and appear in live streams as an interpreter.

Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.

Our pledge to D&I

At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.

Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.

We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.

Covid-19 remote working

Square Enix are committed to keeping our employees safe. We are listening closely to government guidelines, and this role will be based remotely until the company sees fit to return to the office. This role will be based in our Blackfriars Studio in London, upon return.