Lead and support the FQA (Functionality QA) team and take primary responsibility for the work execution according to the standards and policies of the company


Key Deliverables:

  • Ensure the FQA team is supported with regards to training needs and professional development

  • Allocate, track, and follow-up on daily tasks with the test teams

  • Primary point of contact/escalation between QA and development/production teams for overall quality across all titles with regards to publisher standards and expectations

  • Manage and maintain the bug database, ensuring an accurate status reflection on defects, milestones, submissions, etc.

  • Create and maintain test plans, templates, and other relevant project information across line of business tools

  • Monitor QA data and trends for ongoing improvements to test strategy and approach

  • Regularly report on metrics such as test progress, regression, blockers, title health, etc. to relevant parties and stakeholders

  • Collaborate with other QA leadership and management to establish clear and consistent criteria and expectations across service lines for QA kick-off, coverage, ongoing testing progress, and overall QA expectations leading up to signoffs and submissions

  • Work with technical director and producers on tools, best practices, and help sign off on content prior to implementation (e.g., QA input during greenlight meetings)

  • Collaborate with internal management to ensure testing workforce/coverage/needs respect allocated budgets; ability to flag any concerns in a timely manner

  • Work with and manage extremal/remote teams

Key Stakeholders:

QA Management, Publishing Producers, Development Directors, Developer Producers/Teams

Knowledge & Experience:


  • Experience in a software QA/development environment with knowledge of QA practices and procedures

  • Experience managing/leading a team in a software QA environment

  • Experience with and understanding software development cycles and milestones

  • Experience with a range of functionality testing (sanity, acceptance, user, etc.)


  • Familiarity or knowledge in automation

  • Working knowledge of engines and their tools (e.g., Unreal, Unity)

  • Degree/certificates related to software development

  • Understanding of network testing tools and limitations (e.g., throttling, debugging, etc.)

  • Familiarity testing across a wide range of title scopes and their teams, e.g., indie to AAA

Competencies, Skills & Attributes:


  • Knowledge of JIRA or equivalent defect tracking database

  • Knowledge of test case scoping, techniques, management, and tools

  • Strong familiarity of current-gen gaming consoles and their systems

  • Strong understanding of functional tests and their uses throughout the software development cycle

  • Understanding of a wide variety of video game genres and their systems e.g. single player, multiplayer, linear, etc.)

  • Knowledge of MS Office suite

  • Creative and โ€œout of the boxโ€ approach/mentality to QA


  • Strong curiosity and innate need to understand how things work

  • Professional growth

  • Ambition and passion for video games

Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.

Our pledge to D&I

At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.

Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.

We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.

Hybrid Working Policy

Square Enix is pleased to be an employer that offers flexibility within the workplace.

We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.

Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!