Analytics & Insight at Square Enix is responsible for understanding user behaviour using data collected from our players, games and marketing channels. The department consists of bright and dedicated analysts and data scientists who provide impactful deliveries across topics spanning game production, marketing, web and sales. Our mission is to enable stakeholders to make data-driven decisions, ultimately leading to better games through data insights.

Within A&I, the Business Intelligence team designs strategies to optimise player engagement and to grow our total player base. We focus on answering challenging questions through the analysis of game performance, player engagement, direct consumer feedback and digital channels data. We are now looking for an enthusiastic Data Analyst who will explore and combine large amounts of data from different sources to identify behaviours that correlate with long term engagement with our titles and services. Ultimately, this Data Analyst will support and feed the growth engine of key products and services in the Square Enix ecosystem.

In this role, the Data Analyst will have the opportunity to drive innovation and data stewardship within the team, maintaining and continuously improving the data structure required to track game performances and the evolution of player behaviour. They will deliver and present insightful analysis across multiple topics to support decision-making processes at different levels in the company. The ideal candidate for this role will be curious by nature and have passion for problem-solving; always ready to test new hypotheses and challenging the status-quo of processes and standards. We are looking for someone who will be an astute researcher as much as they are a skilled communicator, and who uses data-backed evidence as their main weapon and business logic as their shield.

This is an integral role in our Analytics & Insights department and represents a great opportunity for the successful candidate to influence and shape the direction of the team. If you have the requisite skills and the ambition to make a difference in a highly dynamic, cutting-edge technology environment, we would love to hear from you.

Requirements

Key Deliverables:

Gather and translate questions and strategic challenges into data design and follow through into preparation and delivery
Clearly communicate results from analysis and provide recommendations based on insights
Take a flexible approach to problem solving, with a proactive attitude in formulating hypothesis and testing them
Contribute to a collaborative environment in which the team can share methodologies and ideas to support the creation of cutting-edge solutions to relevant problems
Liaise with internal and external teams to enrich our current tracking, driven by business rationales and with a value-first approach
Ideate, propose and assist research projects to support stakeholders in decision-making processes
Develop dashboards and reports to track and analyse business performance as well as consumer behaviour
Develop, improve and optimise the data structure required to track product performances and player behaviour across multiple channels and titles
Identify, measure and report key metrics around in-game engagement, progression, and user behaviour

Key Stakeholders:

Analytics & Insight team, Marketing and Brand teams, Live Ops teams, Game Development teams, Digital Channels team, Senior Management

Competencies, Skills & Attributes:

Essential:

Excellent SQL coding ability
Excellent analytical experience manipulating large or complex data sets efficiently, preferably with Google Cloud Platform or SQL
Experience with Power BI, Tableau or other data visualisation tools
Degree level of education (or higher) in quantitative field
Well organised and respectful of deadlines and milestones
Handle multiple tasks while managing priorities and expectations as needed
Ability to conceptualise complex business problems and solve them through analysing data in an efficient and meaningful fashion
You enjoy collaborating with people at all organisational levels and have great communication and presentation skills
Take a flexible and open-minded approach to new challenges and problem solving
Remain alert to opportunities to further utilise data to benefit the wider business
Driven to develop skills in others

Desirable:

Survey design experience
Experience with Looker
Working knowledge of R, SPSS, SaS, Stata or other programming languages for data analysis
Strong self-development and learning orientation
Knowledge of Python

Other:

A real passion and interest in video games, data, analytics, product strategy and digital marketing
You love to tell stories with data and generate meaningful insights
Excellent attention to detail
Ability to work under pressure and to deadlines
Continually seeking knowledge, new learnings and self-improvement
Understanding of key challenges and opportunities in the gaming industry

Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.

Our pledge to D&I

At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.

Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.

We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.

[Square Enix are committed to keeping our employees safe. We are listening closely to government guidelines, and this role will be based remotely until the company sees fit to return to the office. This role will be based in our Blackfriars Studio in London, upon return.]