This job listing expired on Jan 19, 2022
What we need:
Smilegate Barcelona is seeking a Senior IT Support Engineer / Help desk to expand the internal IT team and help in the creation of a new Open World FPS AAA.
We are looking for someone with:
- Great level of proactivity, able to work and organise independently and under pressure.
- Friendly and open minded, with great attention to detail.
- The ability to understand IT pipelines and willing to improve them.
- A deep desire to help others as a part of a brand-new team and project.
What the role involves:
- Joining our team in Barcelona, you will be providing remote and local support, troubleshooting OS, hardware and software issues.
- Manage day-to-day delivery, maintenance and troubleshooting of IT Infrastructure systems, operations and services.
- IT security, back-up & recovery, identity & access management, workplace & end-point device management.
- Deliver and assist on IT Ops projects and coming up with new project ideas to improve current systems.
- Maintain and manage IT stock and software Licenses.
- Be the local contact for new hires supporting computer deployment, onboarding remotely and locally.
- Be proactive to alert on upcoming issues and security risks.
- Provide user training locally and remotely.
- Support the local office infrastructure and equipment with regular checks and maintenance.
- Keep up to date documentation and
- Mentor other IT members.
Role requirements:
- Minimum 4 year of experience on a similar role
- Knowledge on Windows systems, networking (TCP/IP, vlan, DHCP...) and computer hardware (PC).
- Experience on Windows Server setup (AD / LDAP, FileServers, DNS) and configuration (GPOs, backup policies, security, etc)
- Proactive and problem solver
- Fluent in English with clear and effective communication skills.
Plus:
- VMware admin experience.
- Experience with Cisco / Fortinet or any other firewall.
- JIRA & Confluence administration.
- Passion for the video game industry
- Coding skills on any scripting language (PowerShell, Python, Ruby, Perl, Groovy)
YOUR LIFE AT SMILEGATE BARCELONA (and PERKS)
- 23 vacation days per year + Christmas Holiday (From Dec 24 ~ Jan 1)
- Studio Bonus
- Extensive Relocation support
- Remote & Flexible Working Hours & Flexible Friday
- Ticket restaurant: the Employee will receive 9 euro per working day
- Fully stocked studio kitchen (fruit, snacks , breakfast and beverages)
- Beer Thursdays
- Sanitas private Health insurance. In this policy, you will have included Dental coverage
- Develop your career working in a super exciting environment with a great working atmosphere, international work environment
- Nespresso coffee, organic fruit and other beverages
- Company parties and events
- Much more still to come…