Skillz is the leading mobile games platform connecting players in fair, fun, and meaningful competition.
The gaming industry is larger than movies, music, and books, with more than 2.7 billion gamers playing monthly and 10 million developers worldwide. Mobile is the fastest-growing segment of the gaming market, expected to increase from $86 billion last year to $161 billion in 2025.
As the first publicly traded (NYSE: SKLZ) mobile esports platform, Skillz has pioneered the future of the gaming industry. The Skillz platform helps developers build multi-million dollar franchises by enabling social competition in their games. Leveraging its patented technology, Skillz hosts billions of casual esports tournaments for millions of mobile players worldwide, and distributes millions in prizes each month.
Through its philanthropic initiatives, Skillz has harnessed the power of its platform to transform the way nonprofits engage with donors, enabling anyone with a mobile device to support causes such as the American Red Cross, Susan G. Komen, American Cancer Society, and NAACP by playing in Skillz tournaments.
Skillz has also earned recognition as one of San Francisco Business Times’ Best Places to Work, Fast Company’s Most Innovative Companies, Parity.org’s Best Companies for Women to Advance, a two-time winner of CNBC’s Disruptor 50, one of Forbes’ Next Billion-Dollar Startups, and the #1 fastest-growing company in America on the Inc. 5000.
Who We’re Looking For:
Skillz is looking for a tenacious, innovative and driven IT Specialist to support all IT needs. This role will support our Executive team in the LAS office as needed, owning their issues and driving them to resolution. This role will report to the IT Manager within our operations team but will partner with team members throughout the business to identify needs and resolve issues to match the growth of our rapidly scaling business.
What You Will Do:
Support our end-users with any IT issues that may arise, delivering world class service within SLA’s
Follow processes required in daily work for company compliance with federal regulations and infrastructure security
Support Executives on-site in LAS
Prioritize and fulfill incoming IT requests
Assist with onboarding and off-boarding
Perform root cause analysis to prevent recurrence of issues
Your Skillz:
Four year degree (or a great reason why you don't have one)
5+ years of work experience in IT
Customer service oriented
Strong communication skills
Experience supporting C-Suite/Executive level staff
Excellent troubleshooting / critical thinking skills
Experience with desktop or laptop support
Experience Macs and PCs (OSX and Windows 10/11)
Process oriented, with the ability to develop and execute IT processes
General understanding of TCP/IP and networking concepts
Experience with Google Workspace or Office365 management
Experience with a ticketing system such as JIRA Service Management
Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance.
