Are you currently working in QA, LiveOps or Marketing in games? Would you love to work in a role which has a significant impact on the player experience and directly impacts revenues?
As a LiveOps Specialist, you will be joining a growing LiveOps team in the Sevilla Game Studio, where you will help to deliver a top-class user experience through targeted campaigns. You will own the execution of the LiveOps events and offers, be responsible for campaign validation through QA to ensure error-free release and closely work with other teams across the business.
The successful candidate will have good communication skills, a strong sense of prioritisation, be able to manage multiple projects at the same time and work in a dynamic environment.
What you will do:
Execute LiveOps campaigns using bespoke in-house tools.
Work with other teams to test functionality pre-release to ensure error-free execution.
Monitor the live events and investigate any issues.
Manage customer communication channels (in-app messages & push notifications) using relevant segmentation for maximum impact.
Manage the AB testing setups.
Improve processes and raise tool or feature improvement requests.
Collaborate on tasks and projects with teams based in Spain and the United States - including Production, QA, Art and Economy.
What you will need:
An ability to work with a wide range of stakeholders, from QA to analytics to art to product.
Clear verbal and written communication skills in English.
An ability to own, build and iterate functions and processes.
An ability to proactively identify risks and make changes when necessary with an appropriate sense of urgency.
Good problem-solving skills and an ability to apply logical thinking to encountered issues to find workarounds when necessary.
To be customer-focused and passionate about improving the customer experience.
To be detail-oriented with focus on delivering results.
Good technical skills and ability to use high complexity tools or programs (previous QA, programming or IT experience is desirable).
An interest in games, particularly mobile games is a plus!
Creativity. You’ll have to make the leap from understanding what’s going on to brainstorming ways to improve it. Ultimately, success is about implementing campaigns and events that have a big impact on our users
About Scopely:
Scopely is a leading mobile games company home to many top-grossing, award-winning franchises including:
Scrabble® GO, MARVEL Strike Force, Star Trek™ Fleet Command, Looney Tunes™ World of Mayhem, WWE Champions, The Walking Dead: Road To Survival™, YAHTZEE® With Buddies and Wheel of Fortune®: Free Play, among others.
Scopely creates rewarding, immersive games that empower a directed-by-consumer experience. Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform that personalizes gameplay at scale across one of the most diversified portfolios in the west. Recognized in Fast Company’s ‘World’s Most Innovative Companies’ and #2 on Deloitte’s ‘Technology Fast 500’ as one of the fastest-growing companies in North America, Scopely has achieved more than $1 billion in lifetime revenue by creating game experiences that are an important part of people’s lives.
Scopely has global operations in Los Angeles, Barcelona, Boulder, Dublin (DIGIT game studio), London and Tokyo, with additional studios in seven countries across four continents. Scopely is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, family or parental status, gender identity, veteran, or disability status, or other protected status.
