# Retail Associate

## Details

- **Company:** [Sandbox VR](https://hitmarker.net/companies/sandbox-vr.md)
- **Location:** Louisville, Kentucky, USA
- **Contract type:** Part Time
- **Level:** Junior \(1–2 years\)
- **Tags:** Customer Service, Sales, Operations
- **Posted:** 2023-03-08
- **Apply:** [View and apply on Hitmarker](https://hitmarker.net/jobs/sandbox-vr-retail-associate-4293886)

## Description

**Who We Are:** We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience **[HERE](https://youtube.com/shorts/kYP0Xb45C6I?feature=share)**. ### What You Will Be Doing:

**Create Unforgettable Guest Moments**Greet guests with energy and invite them into an exciting, welcoming environment Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up Proactively share offers (F&B, repeat visits, gift cards) to boost engagement **Be a Tech & Experience Expert**Master our proprietary tech and keep gear calibrated Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests Communicate with management and tech support when issues arise, clearly and quickly **Keep Things Running Smoothly**Maintain a spotless, high-energy store that meets Sandbox VR standards Sanitize gear thoroughly and display materials/gift cards to brand expectations Prepare iPads, body trackers, and gear before and after every session ### What We Are Looking For:

**Egoless & Coachable:** You take feedback well and pitch in wherever needed **Adaptable & Proactive:** You’re resourceful, self-driven, and good with change **Team-Focused:** You stay positive and celebrate group wins **Reliable:** On time, in uniform, and ready to shine **Physically Able:** On your feet, some lifting (up to 40 lb.), occasional stairs **Weekend Availability:** Required **Experience:** 1+ year in retail/hospitality ### Benefits:

Paid sick time + 401(k) match Commuter benefits (transit + parking) Referral bonuses + employee discounts Free VR sessions Note: Evening and weekend availability may be required depending on the business’ needs.