As a junior community manager at Rooster Teeth you’ll be responsible for day-to-day engagement and moderation of our community - including official website and platforms and other officially-managed areas. We’re looking for fun, energetic, and outgoing people who have a passion for bringing people together based on their shared interests. Do you love community interaction, video games, and all things geek culture? Then this opportunity could be for you!
*In this climate of constant change, candidates must be able to work and telecommunicate from home, as well as be able to work onsite if/when that becomes an option.*
Responsibilities
- Be responsible for direct site moderation on comments and community posts
- Manage the workflow and schedule of volunteer moderators
- Become a point of contact for community members through engagement and interaction on our social platforms
- Brainstorm ideas for community engagement in relation to brands, content, and events
- Create and manage documentation for processes and guidelines for CMs and volunteer moderators to follow
- Identify key interactions that could occur from staff on owned Rooster Teeth platforms
- Identify key issues in the community that should be addressed
- Attend and actively participate in weekly community and marketing meetings.
Qualifications
- 1+ years of experience in community management
- Bachelor’s or equivalent in communication, marketing or related field
- An understanding and appreciation for Rooster Teeth content
- Ability to handle tough conversations regarding demographics, beliefs, values and attitudes
- General understanding of social platforms, their content formats and culture.
- Excellent written communications.
- Strong sense of creativity, comedy, and awareness of trends with a desire to further improve skills and techniques.
- Previous moderation or community management experience a plus.
- Understanding of Adobe Creative suite a plus.
About Rooster Teeth
Rooster Teeth is a fan-driven, community built entertainment company. From humble origins in a spare bedroom, Rooster Teeth created the web series Red vs. Blue, an innovative form of entertainment for a changing media landscape that sparked the growth of a passionate global fandom. From that foundation, Rooster Teeth pioneered a direct-to-consumer lifestyle brand for its growing online following with subscriptions, advertising, e-commerce, and live events. Rooster Teeth produces several original content series including RWBY, the most popular western-style anime series today, The Rooster Teeth Podcast, and daily video series featuring an in-house cast of influential talent. With broadcast and live-action production capabilities and a world class animation studio, Rooster Teeth engages industry-leading networks, streaming entertainment services and creative talent to develop projects that reach global audiences through its Studios division. Rooster Teeth cultivates the gaming lifestyle it helped define with partnerships through its industry-leading video-first podcast network, The Roost. Rooster Teeth has a massive global footprint of more than 45 million subscribers to its YouTube Network, 5 million unique weekly viewers across its RoosterTeeth.com hub and more than 4 million registered community members. The company was founded in 2003, and is a subsidiary of Otter Media, a WarnerMedia company. Discover more at RoosterTeeth.com.
