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Riot Games

Senior Software Engineer - Live Operations Tools

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Riot Games
πŸ‡ΊπŸ‡Έ Los Angeles, CA

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it’s for them we continue to evolve and improve the League of Legends experience. Riot Games is headquartered in Los Angeles, CA and has 23 offices worldwide.

Senior Software Engineer - Live Operations Tools

Riot Engineers bring deep knowledge of specific technical areas but also value the chance to work in many of broader domains. As a Senior Software Engineer, you’ll also dive into projects that focus on team cohesiveness and cross-team objectives. You’ll lead without authority and provide other engineers with a clear illustration of extraordinary engineering.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! As an Engineer, you'll report to the team’s Engineering Manager and you'll be part of a technical team behind growing Riot's live operations. Availability, automation and reliability will be your watchwords. You’ll work with Live Operations and the Network Operations Center to help build operational tools to avoid most incidents that occur on live automatically.


  • Create and operate tools and services that help achieve operational excellence
  • Communicate at a technical level with other development teams to help improve their services
  • Partner with product owners to create the best possible experience for feature teams by providing clear insight into technical requirements and limitations
  • Mentor more junior engineers through code reviews and pair programming
  • Be on rotational on-call for live product support and operational evaluation
  • Identify and propose fixes for systemic issues
  • Contribute to the continuous improvement of team’s work system

Required Qualifications:

  • 7+ years of experience building, deploying and operating features end-to-end within an existing large system
  • Able to complete full projects of a scope/complexity larger than a single individual end-to-end, inclusive of breaking down the project and working across multiple folks
  • Experience driving software engineering best practices within the team, including design reviews, coding standards, code reviews, tools improvements, source control management, build processes, and testing
  • Characterize and identify system problems both within operations as well as our tooling and services
  • Comfortable using whichever language/framework is necessary for the job
  • Provide ongoing maintenance, support and enhancements in existing platforms
  • Be on rotational on-call for live product support and operational assessment

Desired Qualifications:

  • Experience with distributed systems, specifically micro-services
  • Experience with CI/CD pipelines
  • Experience with ReactJS, Python and Java
  • Experience with AWS (or comparable cloud environments)

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).