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Retro Studios

Level 2 IT Engineer

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Retro Studios
πŸ‡ΊπŸ‡Έ Austin, TX

Founded in 1998, Retro Studios is a wholly owned subsidiary of Nintendo Company, Ltd. Retro is a state-of-the-art game development studio, working in conjunction with Nintendo to bring award-winning games to Nintendo's cutting-edge next-generation platforms. Retro Studios is located in beautiful Austin, Texas. With rolling hills, scenic waterways, abundant wildlife, vibrant music and film scenes, and a laid-back cosmopolitan culture, Austin is a dynamic city with an excellent quality of life. Austin's sunny weather also supports a great range of outdoor activities, providing plenty of venues for top-notch game developers to recharge and unwind.

DESCRIPTION OF DUTIES:

  • Performs the installation, configuration, administration, maintenance, and troubleshooting of computer systems, endpoints and proprietary hardware and applications.
  • Proficiency in and knowledge of industry best practices regarding NGAV and EDR applications.
  • Work with external vendors and/or third party partners to plan and execute projects on time and within scope.
  • Maintaining and operating centralized enterprise configuration management services
  • Performing system administration for enterprise desktop and application management suites, including configuration, version maintenance, security, and access delegation
  • Creating and maintaining operating system images, deployment processes, while ensuring application packages and operating system images are kept up to date
  • Working with developers and staff to understand their needs for application and operating system package, deployment, and management; designing, proposing, and delivering solutions that meet the Studio’s needs
  • Ensuring operating systems and applications work as expected through testing, troubleshooting, and problem tracking and documentation
  • Writing technical documentation on the processes used to deploy operating systems and applications to endpoints.

*This job description outlines primary duties and requirements and is not intended to identify all tasks that may be performed; individuals occupying the position may be required to perform other duties. The company may modify job duties from time to time, either in practice or in writing.

SUMMARY OF REQUIREMENTS

  • 3-5 years’ experience creating and supporting Enterprise endpoint solutions
  • Video Game or Software Development industry experience preferred
  • Experience with Atlassian Applications preferred
  • Experience with Enterprise Monitoring applications preferred (Solarwinds, NAGIOS)

We are an equal opportunity employer valuing diversity…celebrating strengths.