Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities:

• Monitor service performance
• Provide level 1 and 2 support to internal team and external partners.
• Assisting external partners with systems integrations in various system environments.
• Analyse application logs and optimize code for efficiency and performance.
• Responsible for activities involved in troubleshooting, debugging and maintenance of enterprise, high-volume, transactional systems
• Identifying and resolving technical issues in timely manner base on severities.
• Maintaining and updating technical documents and procedures.
• Handle service disruptions communication with internal team and external partners.
• Update users in a timely fashion regarding the status of quality issues or any requests.

Pre-Requisites:

• Bachelor’s Degree in Computer Science, Software Engineering, Information Technology or equivalent.
• 2+ years of experience in software development and supports.
• Proficient in major programming languages (.NET, C#, C++, JavaScript)
• Excellent analytical and problem-solving skills
• Able to work independently, detail-oriented
• Positive attitude and eagerness to learn, along with quality team lead role
• Well organized and able to meet tight deadline with good quality
• Strong verbal and written communication skills, professional, confident, assertive
• Extensive experience with API design & SDK architecture
• Prior hands-on in database design models and advance SQL queries
• Prior hands-on experience in developing and deploying solutions on Cloud infrastructure is a plus

Are you game?