RazerStore Shift Lead

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Our RazerStore is seeking an experienced and dedicated retail shift lead to join our team. The retail shift lead plays a key role in leading and supporting the sales floor team to deliver an exceptional in-store experience. This role ensures daily operations run smoothly, associates are supported, and customers receive excellent service.

Pay Rate: Up to $27/hr

Essential duties and responsibilities:

• Assist the Retail Manager in all aspects of store operations.

• Lead and motivate the team to meet and exceed sales targets and KPIs.

• Provide training on customer service, product knowledge, and sales strategies.

• Drive performance through positive coaching and feedback.

• Ensure exceptional customer service standards.

• Oversee daily store operations, including opening and closing procedures.

• Manage inventory levels, cash management, and ensure appealing product displays.

• Handle customer inquiries and resolve issues promptly and professionally.

• Analyze sales reports and implement improvement strategies.

• Maintain a clean, organized, and safe store environment.

• Perform other duties as assigned.

Pre-Requisites :

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Minimum of 3 years of retail sales experience, preferably in a KPI-driven store.

• 2 years of supervisory experience in a retail environment.

• Proven ability to drive sales and achieve KPIs.

• Strong leadership, team management, and motivational skills.

• Excellent communication and interpersonal skills.

• Ability to train, develop, and motivate team members.

• Strong organizational and problem-solving skills.

• Basic understanding of sales principles and customer service practices.

• Knowledge of POS systems and cash handling.

• Basic math and computer skills (Microsoft Word and Excel)

• Flexibility to work various shifts, including evenings, weekends, and holidays.

References:

References will be requested upon hire.

Salary Ranges (per annum):

$69,064.00 - $115,107.00

Disclaimer: Exact compensation may vary based on skills, experience, and location.

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