This job listing expired on Feb 16, 2022
Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities :
- Develop objectives for the call center day-to-day activities.
- Handling the most complex customer complaints or inquiries.
- Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
- Prepare reports and analyzing to improve system and processes.
- Others as assigned.
Pre-Requisites :
- Minimum of 5-7 years of experience in similar position (Manager level)
- Bachelor or higher degree in any field
- Computer literacy (Microsoft word, Excel, PowerPoint, and Internet)
- Experiences in call center or customer service field is an advantage
- Have knowledge of Hire purchase / Leasing industry is preferable
- Excellent service mind
- Good interpersonal and communication skills
- Good command in English
Are you game?