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Pocket Gems

People Operations Manager

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Pocket Gems
πŸ‡ΊπŸ‡Έ San Francisco, CA

Pocket Gems seeks to build the greatest games and most compelling interactive entertainment in the world. That’s the mission our founders began with in an apartment above a pizza shop back in 2009 and it continues to inspire us today. Since then, we’ve grown to over 200 people in San Francisco, and with $155 million in backing from Sequoia Capital and Tencent, we’re constantly breaking new ground in mobile entertainment.

Our products have been downloaded over 450 million times by players around the world. In recent years, we’ve launched Episode, a mobile storytelling network and platform, and War Dragons, a visually stunning 3D real-time strategy game.

As our community of players continues to grow, we’re committed to building diverse and inclusive environments across our teams, and in our games.

The Pocket Gems People Operations team focuses on creating an inspiring place to work while maintaining an atmosphere of creativity, fun and productivity. As the People Ops Manager you will be hands-on, and able to flex from strategic to tactical work while being a thoughtful leader. With your depth of HR expertise, you’ll provide coaching, support, and development within the People Ops Team, and with key stakeholders throughout the organization. Areas of focus will include performance management, employee relations, and change management.

What We’ve Recently Accomplished:

  • We partnered on meaningful reactions to the recent incidents of, and protests around, racial injustice in the U.S. - including a company-wide meeting to share personal reactions and declare company actions (such as highlighting Black creators voices), and setting up and running the first charitable match in PG history.
  • We rolled out a continuous feedback process via Lattice to further enable developing a strong culture of feedback.

What You’ll Do:

  • Be a strategic business partner to game teams and functional leadership, while continuously finding ways to increase managerial impact
  • Proactively and thoughtfully address employee relations issues individually and programatically
  • Develop and maintain scalable programs including performance management, continuous feedback, and employee engagement
  • Mentor a team of People Ops Generalists to drive effective HR processes including benefits, compliance / policy management, and immigration

What You Bring To The Team:

  • 7+ years of hands on HR experience in tech or similar industry including 2+ years of management experience.
  • Strong HR functional expertise in employee relations, total rewards, and performance management
  • Deep analytical expertise and the ability to use data to drive HR decisions
  • Knowledgeable on employment law matters
  • Experience managing compliance (e.g. audits, EEO) and ability to effectively minimize risk
  • The ability to work effectively with all stakeholders and to build relationships at all levels of the organization
  • Comfortable as a β€œhands-on” leader and willing to roll up your sleeves to get things done
  • BA/BS degree is required

Extra gems for:

  • HR project management experience
  • Experience leading remote teams
  • Interest in Diversity, Equity & Inclusion
  • Familiarity with immigration (Visa & Green Card processes)

Pocket Gems is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At Pocket Gems, we're building teams that value originality, inclusivity, and accountability. While we believe we offer competitive perks, such as annual bonuses, unlimited PTO, 401k matching, and a generous benefits package, we hope to engage with talent based on our core values.

Pocket Gems is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.