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Senior Business Systems Analyst

San Mateo, CA

Responsible for design and implementation of ServiceNow application-based solutions for Supply Chain Operations organization. Design enhancements, direct research, manage implementation and end-user training across supply chain, logistics, and warehouse functions. In collaboration with stakeholders, identify projects that improve productivity through function activation, process automation (reduction of manual processing), and increased and/or streamlined information access.

Responsibilities:

• Determines operational objectives by studying business functions; gathering information; evaluating output requirements for physical and digital supply chain related programs design
• Design solutions on ServiceNow platform; collaborate with developer to implement
• Improves systems and processes by studying current practices and designing modifications
• Recommends controls by identifying problems and developing improved procedures
• Guides stakeholders through phases of requirements definition, development and UAT
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Develops and deploys applications to automate and track operational workflows

Qualifications:

• Bachelors Degree or equivalent with at least 5 years experience in supply chain
• Excellent verbal and written communication skills
• Experience with various system and process implementations
• Working knowledge of MRP, PLM, Logistics, BI and EDI Interfaces
• Experience using SQL
• Broad Supply Chain Operations knowledge with an emphasis on industry best practices
• Experience developing workflow based applications in ServiceNow
• Experience creating reports and data visualization in SAP Business Objects and/or other business intelligence tools
• Demonstrated analytical, problem solving, and documentation skills. Strong technical writing skills including creation of Functional Specifications and Test Cases
• Ability to gather data from multiple sources and compile it into a user-friendly format, ensuring it meets stakeholder needs
• Good interpersonal, written and verbal communication skills, with ability to interact with individuals at all levels

Desired Qualifications:

• Bachelors Degree or equivalent with at least 5 years experience in supply chain
• Excellent verbal and written communication skills
• Experience with various system and process implementations
• Working knowledge of MRP, PLM, Logistics, BI and EDI Interfaces

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

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