This job listing expired on Apr 24, 2021
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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognised as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role overview:

The PlayStation Store and Services ( inc. PlayStation Plus, PlayStation Now and 3rd Party video) businesses have continued to deliver massive growth and operate in a state of continual change and evolution, driven by both technology enablement and new business opportunities.

The Business Analyst role is part of the GSS Business Change & Analysis team and responsible for driving improvement within GSS ( and the wider PlayStation business ) through structured analysis of business problems and identification of process or technology solutions. A ctivity will be focused on the PlayStation Store experience, backend commerce and Payments platform and tooling underpinning PlayStation Store and Services operations and may be initiated from different areas; business strategy, legal regulations, product developments, new business opportunities or optimization of internal operations. The role requires an enthusiastic and flexible team player, with ability to communicate and collaborate across organizational levels and geographies and have a creative approach to solving business problems.

What you’ll be doing:

Creative Problem Solving & Robust Solutions

  • Responsible for bringing a structed approach to analyzing business problems, extracting new business requirements and assessing and recommending options to address.
  • Leveraging available data to identify opportunities and backup recommendations.
  • Support global workshops and team summits to bring teams together to discuss business problems and opportunities, translating the learnings and outputs in to business requirements, dependencies and an appropriate course of action .
  • Be able to observe, understand, question and articulate business needs, in order to ensure, as early as possible, that solutions to business problems or opportunities are fit for purpose, both operationally, legally and commercially.
  • Analyze and review developed technical solutions during and post-development to ensure that requirements are met and ready for stakeholder Business Acceptance testing & sign-off.
  • Become a subject matter expert across various areas of Global Store and Services, a trusted single point of contact for all PlayStation staff.

Communication & Collaboration

  • Form trusted relationships with Business and Product Management teams and partner to deliver business value.
  • Influence teams across the global business to achieve the change goals set out by the Projects team.
  • Provide clear and professional communication to relevant stakeholders and project teams, including engagement across all teams within PlayStation – through email, face to face meetings and project status updates.

Critical Reflection

  • Make time for retrospective review of projects and provide suggestions for improvement on process and operations with an impartial and holistic perspective.
  • Provide input in to best practice & process within the Global Business Change and Analysis Team.

What we are looking for:

  • Business Analysis – experienced in structured analysis, articulation of problem statements and options to address
  • Time Management, potentially juggling multiple projects simultaneously, prioritizing activity i n line with business priorities
  • Creative and energetic team player who embraces change and a desire to continually improve
  • Ability to move projects forward with some ambiguity in some instances
  • Strong communication skills, a proactive attitude and delivery focused
  • Patient, persistent, pragmatic and diplomatic
  • Data-centric & analytical with good planning skills and commercial focus
  • Both detail and 'big-picture' conscious
  • Able to operate and communicate at a senior level within Sony as required
  • Strong ability to develop influential and collaborative relationships with key global stakeholders

As the role is global, international travel will be required as well as a flexible approach to working hours

  • Minimum of 5 years commercial business analysis experience :
  • Requirements elicitation and business needs workshops
  • Data analysis
  • Stakeholder communications & management
  • Business acceptance testing (UAT)
  • Working with Agile

Desirable

  • E-commerce industry background
  • Understanding of Digital content management and publishing processes
  • Keeps informed of latest industry news, trends, products, services, competitors, and relevant existing and emerging technologies

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.