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Onward Play

NOC Technician / Analyst (Gaming)

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Onward Play
πŸ‡ΊπŸ‡Έ California

Our client is looking for a NOC analyst/technician. You will work on the IT team and be responsible to:

  • First responder, triage agent, or escalation point from the NOC to external teams.
  • Technical runbooks in a fast-paced environment.
  • Multitask rapidly to address issues affecting our players and services.
  • 1 year+ of NOC Technician or equivalent role like Analyst, Live Operations
  • Familiarity with the core concepts of operating systems, networking, and software life cycles

Bonus:

  • Scripting/programming proficiency
  • Experience working on deployments in a live environment is a plus
  • Certified in Linux+ and Network+, or equivalents
  • Monitoring solutions eg: NewRelic, Nagios, Elastic Search, Grafana
  • BigPanda or Moogsoft
  • ITIL-based Ticketing systems eg: ServiceNow, JIRA

Click the button below to chat with a recruiter and learn more about our client and the position!