This job listing expired on Nov 24, 2018
The Seasonal Retail Sales Associate is responsible for providing outstanding customer service, meeting hourly sales on a personal and departmental basis, demonstrating superior product knowledge to customers during periods of high volume. To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for fulfillment and performing other duties as necessary.
Responsibilities
- Shopify POS systems a plus
- Proactive in assisting customers with their shopping needs
- Assist customers in all aspects of total store fulfillment and have the ability to satisfy
the needs of our digital and physical customers by making appropriate partnerships
when necessary. - Provide an exceptional customer experience by ensuring the customer is always the priority
- Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
- Handle all returns courteously and professionally
- Determine customer needs based on personal features and other customer
preference related factors - Demonstrate knowledge of store products and services to build sales and minimize returns
- Suggest additional merchandise to compliment customer selection
- Offer to help on-line ordering if merchandise is unavailable within store
- Reinforce customer’s selection and package merchandise with care
- Invite customers to come back and thank them by name whenever possible
- Responsible for achieving personal sales goals
- Maintain a professional attitude with sincerity and enthusiasm reflecting NYXL’s commitment to our customer-the most important person in our stores
- Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer
- Be aware of current NYXL events activating in the store
- Adhere to Asset Protection and inventory control and compliance procedures
- Perform these functions in an efficient manner, as directed by the Supervisor
- Regular, dependable attendance and punctuality
Qualifications
- Education/Experience: No Education Required. Retail experience is required.
- Communication Skills: Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills.
- Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division
- Reasoning Ability: Self-starter, able to work independently and as part of a team and must have good time management skills.
- Physical Demands: This position involves constant moving and standing. Involves standing for at least 8 consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
- Other skills: Must be able to collaborate and function as part of a team. Possess a strong sense of urgency. Must enjoy meeting and interacting with customers. Possess a thirst for learning. Should be comfortable with the use of computers and frequent use of RF equipment.
- Work Hours: 36 Hours a week. Friday, Sat & Sundays.