Are you a person who loves to work in a fast-paced and growing organization? Are you interested in making video games more accessible to more users? At NVIDIA, our employees are passionate about parallel and visual computing. We're united in our quest to transform the way graphics are used to solve some of the most complex problems in computer science. We need passionate, hard-working and creative people to help us take on some once-in-a-lifetime opportunities.

As a key member of the Customer Program Management Team, we are looking for a senior Program Management professional in Santa Clara, who will be responsible for leading customer relations as well as technical/operational program execution for some of our most important telecommunication company affiliates.

What you'll be doing:

Define the strategy and tactics for successfully executing graphics-based server product solutions and integration of complex software stacks, from evaluation/proof-of-concept to design/development/qualification/validation, through customer acceptance and start of service.
Execute the plan you craft by: scoping the project, identifying and assembling the core support team, formally kicking off the project with customers, developing a joint project timeline, supporting the design-in effort by providing technical collateral/tools, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring timely customer acceptance and production deployment.
Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you. Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.
Clearly and intelligently communicate issue status to the customer and internal (including executive) teams.
Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution
Effectively organize and lead complex technical engineering-to-engineering (hardware and software) discussions
Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate
Regularly communicate program status and key issues to management
Develop a close working relationship with customer development teams and use creativity to find solutions to their issues
Travel up to 10%

What we need to see:

BS/MS Engineering or Computer Science
10+ years in a high-tech electronics industry with a focus on program/project management
Experience and therefore deep customer savvy born of running significant and complex server engagement programs, especially with strategic customers with large datacenter deployments
Strong technical savvy, including server development and datacenter qualification/deployment
Supreme leadership skills across broad and diverse functional teams
Validated history of 5+ years of project/program management of server and software product solutions
Strong technical background and experience working with customers in a cloud development/deployment and/or OEM environment
Experience leading global projects

Ways to stand out from the crowd:

Graphics and/or cloud datacenter development/deployment experience desirable
Comfortable defining and executing complex program schedules with intimate understanding of dependencies, critical paths, key and critical landmarks, and deliverables
Consistent record of handling multiple customers and customer programs across worldwide geographies and time zones

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression , sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.