Ninja Theory is a five-time Bafta award winning games company based in Cambridge, UK and part of Xbox Game Studios. Our Mission is: To Craft Life-changing Art with Game-changing Tech and we are building the team that will help us fulfil that promise.
Your Role: Since opening our new, purpose-built studio in Cambridge we’re looking for someone charismatic and welcoming to join us as a workplace concierge. You will be the face of Ninja Theory, welcoming ninjas and visitors alike. Supporting a strong unified working environment and building strong working relationships with ninjas, guests and external contractors. While also being responsible for;
- Ensuring that the reception desk is always covered, allowing for reasonable and managed absences to complete concierge duties as required
- Ensuring an excellent concierge service is provided at all times across the studio
- Meet and greet all visitors to the studio and carry out studio tours for new visitors
- Establishing, demonstrating and maintaining excellent knowledge of the local area including attractions, transportation systems, tourist sites, restaurants, assisting with luggage on arrival and departure, storing bags when required
- Answer telephone and email enquiries and respond in a prompt, polite and informed manner
- Daily walk around inspection of the studio reporting, and addressing where possible, any building defects, cleaning requirements or security issues to the relevant people
- Delivering packages to people’s desks
- Facilitate on site meetings, including company meetings, workshops and events
- Assist facilities manager with ensuring all regular building maintenance checks are diarised and be point person for building maintenance in the absence of the facilities manager
Requirements
Your Skill: You will be proactive and meticulously organised. You’ll be passionate about nurturing the studio culture and values and work as a positive, collaborative, enthusiastic, ambitious and contributing team member with a real desire to be part of the team. Acting as an ally to both ninjas and visitor.
Your Experience: You will have at least 1 year of experience in a similar role. You will be self-motivated and proactive in seeking out answers and preventing issues combined with the ability to take direction and work in a team. Working in partnership with all disciplines within the studio, you will have excellent cross-group coordination and communication skills, whilst demonstrating exception attention to detail.
Our Values: Greatness through Excellence, Teamwork & Integrity.
We offer great pay, wide-ranging benefits and flexible working arrangements so you can focus on what matters. For those based in the studio, we offer complimentary catered lunch from our on-site pub, The Bird or Worm? We avoid hierarchy, egos and crunch, preferring trust, talent and experience to see us through. You will be part of an inclusive group of ninjas who know what it takes to succeed, and who will encourage and support you to do the same.
Our Process: We are an equal opportunity employer. Equality, diversity and inclusion (ED&I) is a crucial and permanent part of our business strategy. To help us ensure a fully equal, diverse and inclusive working environment, we carry out anonymised screening. Our anonymised screening automatically obscures your personal information from your application and encourages a more inclusive hiring process by mitigating unconscious bias from the start.
Where possible, we kindly ask that you submit anonymised reels/portfolios to support our ED&I commitments.
This is a fantastic opportunity to join a BAFTA Award winning studio in the Xbox Game Studios Group and be part of pushing the boundaries of interactive entertainment.
Please note, this advert closes on Sunday 3rd October.
