About Nigma Galaxy
Nigma Galaxy was founded in 2021 and is the esports team division of the world’s fastest growing gaming and lifestyle organization from the MENA region with a global reach, Galaxy Racer. Nigma Galaxy is the merger between Team Nigma and Galaxy Racer, originally founded in 2019 as Team Nigma. The division features an impressive roster of twelve esports teams across Nine different games including Dota 2, League of Legends, CS:GO, Wild Rift, VALORANT, PUBG Mobile, BGMI, Free Fire and Naraka: Bladepoint.
Nigma Galaxy is a standalone entity that is helping build esports infrastructure and supporting local talent in the region. Combining the experience, talent and resources from two of the most renowned gaming and esports brands in MENA and with an impressive global reach, Nigma Galaxy is already one of the biggest esports organizations in the world from the region, with its sights set on becoming the strongest competitive gaming roster globally.
Taking inspiration from Galaxy Racer’s values of diversity and equal representation in esports, with over 60 male and female esports athletes from over 20 countries, Nigma Galaxy is continuing its parent brand’s support for young and emerging talent.
Introduction:
The Social Media Specialist will monitor each post or upload on our social media platforms and decide whether or not it requires a response. You will rotate through our channels, groups and pages to engage with our fans and maintain a safe space for our audience.
Main responsibilities:
- Review and moderate Nigma Galaxy pages, groups and channels on social media platforms including Discord, Facebook, Instagram, Twitter and YouTube
- Make sure Nigma Galaxy’s rules and guidelines are being followed
- Replying to direct messages and comments on social media platforms
- Answer fan inquiries regarding our teams and players
- Produce reports on relevant moderation statistics, issues and outcomes
Qualifications, Skills and Experience:
- In-depth knowledge of social media platforms like Discord, Facebook, Instagram, Twitter, YouTube, etc
- Proven work experience as a Social Media Moderator
- Fluency in English with excellent verbal & written communication skills
- Flexible working hours
Beneficial but not essential:
- Experience in esports that Nigma Galaxy is involved in: Dota 2, PUBG Mobile, League of Legends, Valorant, CS:GO, Free Fire, BGMI, Wild Rift and Naraka: Bladepoint.
- Experience with social media management tools
- Basic Photoshop skills
Please note the role will be a remote position with an option to relocate to Nigma Galaxy's HQ in Abu Dhabi by the end of 2022.