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Moon Active

VIP Account Manager - Mandarin Native

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Moon Active
🇮🇱 Tel Aviv

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the Universe. The company is headquartered in the heart of Tel Aviv.

We're looking for an experienced and talented VIP account manager for the Taiwanese market

Responsibilities

  • Manage on a daily basis close relationship with our VIP players
  • The VIP Account Manager will support our players, engage with them
  • Keep track and monitor on the VIP players activity on a daily basis
  • Work with all aspects of the game and studio: fully understand economy, product, monetization, features, machines, VIPs etc
  • Build and deliver ongoing content, promotions and activities – where the KPI is to bring players to their next level
  • Work collaboratively with cross functional teams to drive players activity growth

Requirements

  • Mandarin as a mother tongue ​- (Taiwanese Mandarin)
  • Excellent English - must
  • Previous experience within an account management role or similar
  • Strong communication skills; ability to connect and reconnect VIP players, build a relationship with a dedicated group of players
  • Customer Focused
  • Proactively initiate activities to generate value to our players and enlarge their engagement to our games
  • Target / KPI’s Driven
  • Positive attitude and are excited to learn more
  • Deep understanding / interest in games / online marketing field - an advantage