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Are you passionate about using the power of the cloud to transform the game industry? If so, now is your opportunity to join the Game Creator Services team in bringing the best-in-class cloud services to game studios around the world.

The Game Creator Services (GCS) team is looking for a Technical Program Manager that is passionate about the end-to-end developer experience. Our mission in GCS is to empower game creators to realize their dreams. Achieving this requires that developers have access to scalable and reliable services that are easy to integrate and allow them to deliver their game to any player on any platform.

The ideal candidate will possess a strong technology & program management background. Your main area of focus will be in the in-game monetization space. You will help drive the execution of product delivery for solutions that deliver next generation in-game monetization, player engagement and user generated content services that can scale to the world’s largest games. In this role you will be responsible for defining and delivering integrated experiences and products for game developers across every platform in every region of the world. You will work with internal engineers and subject matter experts to understand the end-to-end scenarios typically faced by our customers, design solutions and play a central role in bringing more games and game developers to the Microsoft platform. You will build a deep understanding of the experience of our developers today, identify gaps and opportunities, then define and execute improvements to those experiences. You will design systems in collaboration with engineering teams that operate efficiently and at scale, catering to the needs of customers ranging from small independent developers to AAA titles

Responsibilities

  • Work with the product managers as they create a product plan and vision and then be an integral part of building the roadmap and technical requirements to achieve that vision.

  • Perform product research that analyzes our customers’ needs to inform development of your products and features

  • Play a core role in defining, organizing, and driving new gaming experiences

  • Work with engineering and product teams to build project schedules, roadmaps and reporting

  • Create and maintain internal and external technical product documentation

  • Collaborate closely with product management and engineering teams to identify opportunities and ensure your product’s technical capabilities fulfill the organization’s business objectives

  • Interface with internal and external customers and partners to collect user stories, requirements, and feedback and convert them to technical requirements and plans

  • Coordinate with engineering team to perform research on behalf of product team to inform development of your products and features

  • Work with top-tier and passionate engineering, product, and technical program management teams to provide customer insights, product direction, inspiration, and project execution and release

  • Develop a deep understanding of technologies and personas within your product areas

  • Work closely with engineering teams, asking the right technical questions to explore solutions that bring value to our customers

  • Own product metrics, indicators for success and reporting such as OKRs, executive reviews, and use them to provide strategic communication about your product

  • Be customer obsessed in everything you do while also delivering on our key business objectives

  • Be an active member of an organization that contributes to the success of others and provides ample opportunity for personal growth and learning

Qualifications

  • Bachelor’s degree in engineering or computer science, or related industry experience

  • 1+ years of experience in program management, product management or a related discipline

  • Strong interpersonal skills and ability to communicate clearly and positively both directly with customers and with fellow team members

  • Great written and verbal skills with demonstrated ability to communicate technical content to general audiences

Bonus

  • Prior experience designing and developing services (using Azure, AWS, GCP) at scale

  • Experience working on gaming platforms: Xbox, PlayStation, Switch, Steam

  • Experience with middleware such as Unreal and Unity

  • Experience in monetization strategies and services in gaming

  • Familiarity with Accessibility and Compliance concepts

  • Track record of making solid business and engineering tradeoffs to deliver business value

  • Ability to understand and read C++ and C# or JAVA

  • Familiarity with SQL based query languages

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Benefits and Perks

  • Industry leading healthcare

  • Savings and investments

  • Giving programs

  • Educational resources

  • Maternity and paternity leave

  • Opportunities to network and connect

  • Discounts on products and services

  • Generous time away

Apply