Are you enthusiastic about privacy? Do you want to make a measurable impact to Gaming products and services that exceed our customer’s needs?

As Team Xbox, we are on a mission to bring the joy and community of gaming to everyone on the planet. We deliver on that vision by putting players at the center, enabling you to play the games you want, with the people you want, anywhere you want.

Xbox Player Services (XPS) is at the heart of our ambition to reach billions of players across the globe, ensuring that every player feels included and engaged across Xbox. We do this through our commitments to amplifying the voices of our players, building trusted relationships with all our players, and by delivering foundational services and critical operations for Microsoft Gaming.

As part of Xbox Players Services (XPS), the Xbox Trust (XTrust) team provides thought leadership and world-class capabilities to create and operate a welcoming, ethical, and trustworthy global service.

XTrust is looking for a Principal Product Manager to help us build world class privacy experiences that redefine customer experiences across the Gaming ecosystem. As part of Xbox Player Services (XPS), the Xbox Trust team’s goal is to ensure innovative features land in all our Gaming Products and provide a trusted, inclusive, responsible, and safe environment for gamers everywhere. The role is an exciting opportunity to take a deep understanding of customer, business, and regulatory needs to drive impact on a global scale, delight millions of customers, and support strong business growth.


  • Defines the long-term vision and strategy for privacy experiences based on a deep understanding of customer needs, user research, the competitive landscape, and Xbox’s business goals

  • Utilize customer signals and research to identify product gaps, define product capabilities, and market justification

  • Collaborate with teams across Microsoft to help Xbox leverage best in class technology from across the company and share what we’ve pioneered with other product teams in need

  • Create and communicate feature specs that span multiple feature teams and enable multi-year vision

  • Collaborate with internal stakeholders like marketing, legal, partner engineering teams, and your engineering feature crew to define requirements and deliver new experiences

  • Negotiate and influence product trade-offs impacting schedule

  • Adjusting product roadmap to changes in privacy regulation and internal policy


Required knowledge, experience, skills:

  • 10+ years’ experience in Production, Program Management, or related field

  • 5+ years' track record of delivering consumer experiences

  • 5+ years of experience in Privacy or related compliance areas

Other helpful skills for this position include:

  • Demonstrated technical problem solving and communication skills; an ability to drive v-teams where you have to corral inputs, dependencies and timelines of other teams

  • Strong ability to lead through influence, discussions, and storytelling

  • Experience developing products in gaming, social media, or platforms

  • Experience driving experimentation in software

  • Experience with mixed subscription/paid environments

  • Strong customer focus and passion for design

  • Bachelor’s or equivalent degree in Computer Science, Math, Engineering, or Science

  • Privacy certification (such as IAPP a plus)

  • Proven experience functioning in a regulated environment

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.