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Maximum Games

eCommerce Manager

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Maximum Games
๐Ÿ‡บ๐Ÿ‡ธ Walnut Creek, CA

Maximum Games is a top 20 global video game publisher, and is consistently one of the fastest-growing, making the Inc. 5000, SF Business Timesโ€™ Fast 100, and Deloitte Tech Fast 500 lists for the past five years in a row. As an innovative video game publisher, we encourage employees to set aside corporate attire and mindset in favor of entrepreneurism, strategic thinking and just enough process-orientation to be effective in a fast-paced, high-growth environment. Modus Games is a new label of Maximum Games focused on bringing AAA publishing services to the best independent developers around the world.

The Digital Sales team at Maximum Games is hiring an eCommerce Manager that will report to the Director of Sales. You will be responsible for driving growth and developing the strategy for the Maximum Games Store (store.maximumgames.com). Manage the design and user experience, optimize processes for scale, and execute product launches to grow the channel. We are looking for a scrappy, self-starter with the vision and know-how to create a successful online retail experience for our customers.

This position is full time and will be based out of Maximum Games Headquarters in Walnut Creek, California.

In this position, you will:

  • Develop and execute growth strategy for the online store
  • Optimize the customer journey to increase conversion, retention, and user experience
  • Manage daily operations including product setup, warehouse communication, and vendors
  • Establish scalable processes for short-term, limited-release product launches
  • Drive traffic with digital marketing campaigns via Facebook Ads and Google Ads
  • Collaborate with Marketing on product launches, promotional campaigns, and CRM
  • Schedule and execute seasonal store promotions
  • Report traffic, sales metrics, and trends to internal stakeholders
  • Build and implement a loyalty program
  • Attend industry events like GDC, E3, Gamescom and assist with presentations or meetings
  • Establish and document best practices, become the in-house expert on eCommerce

Ideally, you have:

  • 2-5 years of eCommerce experience with Shopify or other platforms
  • SEO, email marketing, website optimization and content marketing experience
  • Certification from Facebook Ads or Google Ads/Analytics
  • History of successful pre-order campaigns
  • Familiarity with physical and digital limited-edition products
  • Strong attention to detail
  • Effective verbal and written communication skills
  • Passion and interest for video games and memorabilia
  • Video game industry experience preferred