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Senior Manager, Web UX & Design

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🇺🇸 California

The Role:

The Senior Manager, Web UX & Design is responsible for creating a world-class digital shopping experience for consumers. This person will build, manage and lead the eCommerce experience across the site, including responsibility for developing product experiences, merchandising, content, UX, UI, Design.

You are an experienced design leader with a passion for systems thinking, data-driven ideas, and devising creative solutions to complex customer problems. You’re looking to lead a focused team of experienced UX designers, contributing to the strategic design and product direction in the ecommerce space. You have high standards, and you know how to help your team reach them, through good process, clear direction, and achievable goals. You thrive in feedback cultures, and know when it's best to action feedback or push back.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors you’ll need for success at Logitech. In this role you will:

  • Define and execute a vision for delivering best-in-class customer experiences on digital channels
  • Build cross-functional relationships with Brand Marketing, Sales and Product teams to ensure alignment across eCommerce initiatives
  • Build and manage a team of in-house user experience (UX) designers and scalable externally provided UX services;
  • Generate, document, and maintain digital experience best practices based on qualitative and quantitative customer insights, including through continuous experimentation and execution of experience optimization tests in partnership with cross-functional analytics teams;
  • Incorporate customer feedback and insights to improve customer experiences on digital channels;
  • Champion agile, design thinking, experimentation, and customer co creation methodologies in the design and management of digital experiences and solutions;
  • Research industry trends, leading the e-commerce teams to test, learn, and capitalize on opportunities
  • Collaborate effectively with technical teams to meet the needs of our consumer with broad implementation of personalized experiences
  • Drive change by fostering a winning culture that elevates channel performance while driving teammate engagement
  • Make data driven decisions while constantly testing and learning and consistently providing post-program ROI analysis paired with consumer insights to make recommendations to increase sales and drive a premium brand experience
  • Provide expertise and guidance to Logitech channel partners
  • Enhance the mobile experience for consumers
  • Heighten the emotional connection for the consumer through storytelling and immersive product Experiences

Key Qualifications:

  • For consideration, you must bring the following minimum skills and behaviors to our team:
  • 10+ years eCommerce site experience for a consumer products company
  • People Manager - excellent cross functional leader with experience leading teams
  • Diversity Mindset - builds teams with an emphasis on diversity
  • Global - Experience managing a global ecommerce business
  • Great partner - strong relationship and consensus building skills
  • Leadership - track record of hiring, leading and training high-performing teams
  • Gifted communicator - excellent communication skills and ability to effectively present to senior leadership
  • Organized - strong organizational and project management skills
  • Storyteller - understands merchandising, content, design and user experience to create the most compelling presentation possible
  • Consumer centric - UX, UI, creative and design oriented
  • Accountable - takes ownership and responsibility with an action oriented mindset

Basic Qualifications

  • 5+ years of managing teams, performance of direct reports, and project deliverables
  • 10+ years of industry experience as a user experience designer, interaction designer, information architect, or similar UX-related role
  • 5+ years of experience working in direct collaboration with product managers, developers, and stakeholders for implementation of designs
  • An online portfolio demonstrating samples of design deliverables is required to apply for this role
  • Bachelor’s degree in design, human-centered design (HCD) or human-computer interaction (HCI), or commensurate experience

Preferred Qualifications

  • Experience managing and leading design teams of 5-10+ direct reports
  • Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques
  • Demonstrated ability to influence and lead projects from concept to delivery and ongoing improvement
  • Strong verbal communication and presentation skills for presentations with senior leadership
  • Proven experience implementing interface patterns for mobile/web products and developing design systems to serve a broader ecosystem of products
  • Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research) and guiding direct reports to do the same
  • Experience with UX design for complex workflows for technical customers or other niche user base
  • Experience in ownership of projects and communicating timelines and executing independently

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-510-713- 4866 for assistance.