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Kwalee is one of the world’s leading multiplatform game publishers and developers, with well over 750 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. Alongside this, we also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

We have a team of talented people collaborating daily between our studios in Leamington Spa, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, the Philippines and many more places, and we’ve recently acquired our first external studio, TicTales which is based in France. We have a truly global team making games for a global audience. And it’s paying off: Kwalee has been recognised with the Best Large Studio and Best Leadership awards from TIGA (The Independent Game Developers’ Association) and our games have been downloaded in every country on earth!

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters for many years, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts. Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle. Could your idea be the next global hit?

What’s the job?

As an Insights Researcher you’ll be planning and carrying out market research to help guide our games.

What you tell your friends you do

“I give our teams the insight they need to help them make our games as enjoyable as possible”

What you will really be doing

  • Plan and conduct market and user research activities for stakeholders across the company.

  • Manage relationships with key products stakeholders, creating a research roadmap to run along-side product development

  • Plan and suggest research to support product development, all the way through the product lifecycle, from idea to hard-launch and beyond

  • Identify research opportunities that will impact player understanding, product design and quality

  • Use a variety of quantitative and qualitative research methodologies to answer the questions proposed by stakeholders

  • Collaborate with cross functional teams such as Digital Marketing to support broader analytics and insights work that drive business impact

How you will be doing this

  • You’ll be part of an agile, multidisciplinary and creative team and work closely with them to ensure the best results.

  • You'll think creatively and be motivated by challenges and constantly striving for the best.

  • You’ll work with cutting edge technology, if you need software or hardware to get the job done efficiently, you will get it. We even have a robot!

Team

Our talented team is our signature. We have a highly creative atmosphere with more than 300 staff where you’ll have the opportunity to contribute daily to important decisions. You’ll work within an extremely experienced, passionate and diverse team, including David Darling and the creator of the Micro Machines video games.

Skills and Requirement

  • 3+ years of relevant job experience working in areas of consumer research

  • Experience in the interactive entertainment industry (e.g., video/mobile gaming, video/entertainment platforms)

  • Excellent knowledge of quantitative and qualitative research methods

  • Excellent survey writing skills

  • Experience in data manipulation and statistical software (e.g., SPSS, R/Python or any other)

  • Experience with data visualisation tools such as Tableau

  • Degree in psychology, HCI, social sciences, or related field

  • Effective written, storytelling, verbal and presentation skills;

  • Fluent in English

  • A passion for gaming

Nice-to-have Skills

  • Experience running usability studies

  • Experience with self-moderated user research tools such as usertesting.com or playtestcloud.com is a plus

  • Experience running in-person and/or remote studies such as focus groups and interviews

We offer

  • We want everyone involved in our games to share our success, that’s why we have a generous team profit sharing scheme from day 1 of employment

  • In addition to a competitive salary we also contribute to your pension, offer private medical cover and life assurance

  • Creative Wednesdays! (Pitch and make your own games every Wednesday)

  • A dog friendly office - bring your favourite pooch! (There’s dog-free areas too)

  • Hybrid model available depending on the department and the role

  • Access to on site gym - no more skiving!

  • 25 days of paid holidays plus bank holidays

  • Relocation support available

  • VISA Sponsorship available

  • Great work-life balance with flexible working hours

  • Quarterly team building days - work hard, play hard!

  • Entertainment area with consoles, pool table, tennis table and darts!

  • Monthly employee awards

  • Free snacks, fruit and drinks

Our philosophy

We firmly believe in creativity and innovation and that a fundamental requirement for a successful and happy company is having the right mix of individuals. With the right people in the right environment anything and everything is possible.

Kwalee makes games to bring people, their stories, and their interests together. As an employer, we’re dedicated to making sure that everyone can thrive within our team by welcoming and supporting people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances. With the inclusion of diverse voices in our teams, we bring plenty to the table that’s fresh, fun and exciting; it makes for a better environment and helps us to create better games for everyone! This is how we move forward as a company – because these voices are the difference that make all the difference.