"All Keywords staff are temporarily working from home due to the COVID-19 pandemic." And " For the time being this position is remote until health restrictions allow a return to office"

Duration: Full time, Monday to Friday 9:00am - 5:30pm

The Technical Support will be working alongside both Quality Assurance teams and development partners to create, maintain, and enhance automation scripts. In this role you will be able to provide technical insights and expertise to support comprehensive automated verification. This position works collaboratively with the development and QA teams.


  • BS in Computer Science/Engineering or equivalent industry experience
  • Understanding Software Development Life-Cycle processes (Agile/Scrum/Kanban)
  • Previous experience in software QA
  • Professional software experience using C# or Java
    • Ability to use internal tools (assist in creating)
    • Experience writing test automation (C# highly preferred)
  • Strong understanding of testing methodologies
    • Unit testing
    • Update scripts
    • Debug process Fix bugs on existing scripts
  • Experience with source control software and practices, including but not limited to:
    • Practices: version control, source control, build systems
    • Tools: Jenkins, Perforce, Git
  • Good database knowledge: MySQL, SQL, Elastic Stack
  • Strong verbal and written communication skills

Daily/ Weekly Tasks:

  • Focused on the creating, maintaining and validating automation scripts
  • Develops and executes automated unit testing suites
  • Attend scrums and meetings to comprehend scope
    • Provide feedback on testability
  • Ability to present analysis to relevant teams as needed
  • Supporting the Quality Assurance targets for the product through improving testing procedures
  • Meet regularly with QA, Development, and Production teams throughout the project cycle
  • Clarifies how automation should work to eliminate ambiguous requirements
  • Proactively reviews his/her automation strategy for completeness
  • Responsible for assigned features and tasks

SALARY: CA $22.50/hr

Location: Vancouver Only


Your work will be showcased in AAA games that are household names worldwide. On top of the exciting work and awesome teams you will collaborate with, we also have great benefits, opportunities to grow and learn through in-house webinars and courses, and first class onsite amenities.

For example, some of our on-site perks include:

  • Community garden
  • 2 dog parks & a dog-friendly office
  • Easy transit access
  • Free on-site parking for staff and visitors
  • Indoor and outdoor basketball courts
  • Soccer field
  • Volleyball court