The primary role of a Development Support staff is to work with the Development group and the QA game team. Development Support are responsible for communicating with development partners and creating test plans to locate issues and ensure that the product meets the expectations of the product owner. Typically, day-to-day tasks can include bug database maintenance, reporting and attending meetings/scrums


  • Professional QA member with proven ownership of one or more test areas/releases
  • Ability to coordinate between different feature areas as well as development partners
  • Education, knowledge or experience of a relevant area
  • Advanced technical area of knowledge (e.g. white-box testing, automation, analytics, audio, animation etc.)
  • Proficiency with advanced testing tools (internal/external)
  • Subject matter feature owner
  • Experience providing subject matter knowledge to improve overall quality and processes

Daily/weekly tasks

  • Dev QA POC for outsource QA groups, internal QA and Development teams
  • Coordinate test efforts and take on test requests from Developers/Software Engineers
  • Reporting on sprints to developers, with complete and concise messages
  • Lead improvements in the wider QA processes, project planning, and develop new QA strategies
  • Key contributor for test planning, test case creation and bug estimates, etc.
  • Provides regular game area level QA reports (e.g. high-level risk assessment)
  • Maintain documentation to transfer knowledge and provide mentorship to newer team members
  • May contribute to minor adjustments of automation scripts
  • May contribute to testing and bug writing/reproducing
  • Work in close partnership with development and production teams
  • Uses in depth knowledge of the feature under their ownership to drive automation, test tools and possible telemetry hooks to more efficiently verify their area
  • Continually contributes towards the refinement and improvement of QA methods, procedures and processes
  • Leverages data, automation and tools to perform tasks
  • Monitor and track game feature progress
  • Uses in depth knowledge of the feature/release under their ownership to suggest automation, test tools and possible telemetry hooks to more efficiently verify their area
  • Responsible for one or more test areas and features/releases (POC for multiple features/releases)
  • Provides risk assessments of their area of ownership
  • Provides updates to Core QA on changes to the feature and input into test areas to focus on
  • Liaise as required with your partnered teams


  • Comprehensive benefits including health, dental, and vision.
  • WFH options during the pandemic
  • Dog friendly environment (That's right, you can bring your dog to work!)

Onsite Amenities:

  • Indoor basketball court, outdoor basketball court, soccer field, volleyball court
  • Community garden
  • 2 dog parks
  • Easy transit access
  • Free on-site parking for staff and visitors