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Keywords Studios

Accounts Receivable and Billing Technician

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Keywords Studios
🇨🇦 Montréal, QC


Keywords is an international technical service provider to the global Video Game Industry with 27 offices across 16 countries and 3 continents. The organization employs over 3,000 people at peak times working in over 50 languages. Each year, we produce over 40,000 art assets, 12 million words of audio, 155 million words translated, 1.5 million hours of testing and resolve 7 million customer support tickets.

KWS Montréal is a flagship studio in the Keywords group, an international supplier of services for the video game industry. Our studio includes some of the major brands in technical service to the global Video Game Industry, such as KWS Montréal, Alchemic-Dream and Babel. We work on a large variety of video games of all popular platforms and we are in partnership with the most notorious editors and video game developers such as Warner Bros, ES, Square Enix, 2K, and more!

Job Purpose

The main purpose of this position is to be responsible for all aspects of the accounts receivable processes including processing of client invoices, contributing to quality control on the invoices already processed and ensuring all client invoices are recorded, accounted for and paid in a timely and accurate manner.

Key Responsibilities and Activities

  • Verify and validate client invoices prepared by Project Managers from different service lines;
  • Record client invoices in NetSuite;
  • Apply clients’ payments against the related accounts receivable balances;
  • Follow up on overdue accounts receivable balances to ensure prompt collection;
  • Perform reconciliation with the accounts receivable sub-ledger;
  • Participate in month-end and year-end activities related to accounts receivable;
  • Participate in monthly income analysis;
  • Effectively communicate and liaise with clients and other departments to resolve all accounts receivable inquiries and discrepancies;
  • Provide audit support as requested, including accumulating invoice and collections support;
  • Other related tasks requested by the immediate supervisor.

Qualifications and Education required


  • 5 years of experience in accounts receivable and billing as well as collections;
  • College degree in accounting or a similar field.


  • Bilingual (French and English – spoken and written);
  • Strong working knowledge of the Office suite;
  • Experience with NetSuite (a definite asset).


  • Well-organized with superior attention to details;
  • Ability to prioritize, multi-task, problem solve and adapt to change;
  • Ability to meet tight deadlines;
  • Professional, responsible, and reliable self-starter;
  • Respectful of confidential information.
  • Excellent customer service and interpersonal skills;
  • Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness;
  • Respectful of confidential information.

Our employees are our most valuable resource; therefore we provide them with a competitive compensation package commensurate with skills and experience, excellent benefits, high level of job satisfaction and a casual and fun work environment.

Keywords International is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides for equal opportunities for all employees and potential employees.

The masculine form is used throughout the text for ease of reading, but refers to both men and women.