We are looking for a Managing Account Supervisor to join our team!
We are seeking an LA-based candidate for a pivotal role on a growing piece of esports/gaming business. You will play a critical part in driving the business, fostering client relationships and developing and executing programming within a dynamic, fast-paced environment.
About the Job
- Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
- Represent the communications interests of clients within a multi-agency, mixed marketing discipline management model
- Provide strategic guidance to clients regarding their communications strategies in conjunction with sports and esports assets on an ongoing basis; anticipate and address clients’ needs
- Build expertise and understanding of clients’ market place and business.
- Troubleshoot clients’ problems as they arise; seek senior management input whenever appropriate
- Stay current with new developments in sports and esports/gaming industries from the standpoint of latest trends and emerging opportunities
- Assist account team(s) in working effectively and in the best interest of client(s)
- Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and reports
- Deliver strategic, engaging, and persuasive presentations to effectively articulate ideas to clients, colleagues, and others
- Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
- Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
- Access agency’s network of resources to deliver greatest value to clients
- Work with account team(s) to generate new and incremental business wins
- Communicate account status to agency management regularly
- Participate in new business programming and presentations
Qualifications
Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:
- Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. Master’s degree in a communications field desirable
- Seven + years of public relations experience with a focus on sports, lifestyle and entertainment; two years basic supervisory experience
- Demonstrated track record in building strong client relationships and delivering programs that exceeded anticipated results
About Ketchum
As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.
We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!
What we offer
- Robust benefits program
- Generous time off policies
- Retirement program with company match
- Workplace flexibility
- Business casual dress code
- Workplace and off-site social gatherings
- Yoga @ work
- Professional learning and development opportunities
- Tuition reimbursement
- Paid maternity/paternity leave
- Transit benefits
Interested? We’ve got an opportunity for you.
EOE/AA/M/F/V/D
All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors prohibited by law.
