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Jam City

(Closed) QA Analyst

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Jam City
🇺🇸 Burbank, CA

As a leading mobile games developer, Jam City is looking to “level up” our talent. We’re searching for innovators who consider themselves dynamic, collaborative, and thrive in a fast-paced environment.


  • Unlimited Vacation, Paid Sick Days & Holidays
  • 100% Employee Covered Medical, Dental, Vision Plan Base Plan
  • Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More
  • Catered Lunches & Well-stocked Kitchens
  • Yoga & Wellness Activities
  • Happy Hours
  • Company Events

Jam City is seeking a QA Analyst to join our studio in Burbank to help test the hit mobile game: Disney Emoji Blitz! The QA Analyst will test all facets of the game and provide whatever support is needed to the development team. Writing bug reports and test cases will be a crucial aspect of this job, as well as providing any additional assistance so that bugs can be fixed in an efficient and timely manner. The QA Analyst should be well-versed in all standard QA methodologies, and demonstrate a willingness to remain flexible and adaptable in a fast-paced environment that is required in a game with live operations.


  • Write and review test cases that are a part of a larger test plan, then execute those test cases against development and live builds to ensure all aspects of the product meet the highest quality level.
  • Create highly detailed bug reports in our bug tracking database, JIRA, keeping track of bugs from creation to regression.
  • Regularly communicate the status of both QA builds and Release Candidate builds to the team.
  • Perform thorough regression testing to verify whether a bug has been fixed and to ensure bug fixes have not adversely affected other areas of the product.
  • Assist with the localization process and take ownership of any related documentation and processes.
  • Become an expert of the game and a go-to person for any game question or issue that may come upUtilize third-party tools to assist with testing (Charles Proxy, TestRail, etc.)
  • Follow priorities set by leads, but can also take the initiative to alert the team of any potential high-risk situations.
  • Assist the development team with a variety of tasks, including but not limited to: customer service reports, screenshot or video capture, and general troubleshooting.
  • Be a champion of the player experience, while understanding the guidelines and specifications set forth by the team.


  • Experience testing mobile games and familiarity with general game development processes.
  • Familiarity with standard QA methodologies and procedures.
  • Experience with JIRA or other bug tracking databases.
  • Excellent communication skills, both written and verbal.
  • Highly detail oriented with an analytical mind.
  • Able to work effectively in both a team setting and solo with minimal supervision.
  • Willingness to work with remote teams in different time zones.
  • Flexibility and adaptability to work in a constantly changing environment due to the complexity and fast-paced nature of a game with live operations.
  • Knowledge of the most popular iOS and Android devices on the market.


  • Experience with Unity or any other game engine.
  • Passion for the video game industry.
  • Passion for Disney/Pixar/Star Wars.


We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more.

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.


Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.

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