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Interpret

(Closed) Research Manager- Consumer Insights: Gaming, Entertainment, & Technology

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Interpret
πŸ‡ΊπŸ‡Έ Los Angeles, CA

Los Angeles, CA and Dallas, TX

We are currently looking for a Research Manager to join our growing team in Los Angeles, CA. As a Research Manager, you will have the opportunity to utilize hard and soft skills to manage a team through a variety of custom, method agnostic research projects working on behalf of industry-leading clients to help them make smart, data-driven business decisions across the game and consumer electronic product lifecycle. A successful day in the role includes a collaborative approach to designing a research study where you think critically through client objectives, tell a story using data, ensure quality, client-ready deliverables, provide top notch client service and manage a team of smart, passionate analysts.

At Interpret, we consider ourselves fun scientists with a purpose and we’re searching for someone who holds a common love for the industries we work in, has a curious appetite for understanding consumers, and is ambitious in their career growth. A fun scientist is someone who thrives in a dynamic environment where your hobbies and personal passion for gaming, tech, and entertainment make work feel like a dream come true. Experience at a traditional research supplier, previous client service, and team management experience is necessary. Client-side experience at a video game publisher, developer, and/or technology firm a plus.

Responsibilities

  • Manage multiple projects in various stages of development, demonstrating strong attention to detail while still being conscious of all moving parts
  • Manage all phases of the quantitative and qualitative research process, including study design, questionnaire, and discussion guide development, field/recruiting, and tab, data analysis, and report generation
  • Ensure quality control processes are in place across survey programming logic, data tables, participant rescreening (qual), and reports
  • Analyze quantitative and qualitative data, writing insightful data-backed β€œstories”
  • Present actionable results to clients in an engaging and persuasive way
  • Manage a team of analysts, ensuring their professional development and their delivery of quality insights to our clients
  • Communicate with other senior researchers to collaborate and strategize creative solutions to knotty problems
  • Work with external clients on a day-to-day basis to provide excellent service and ensure client satisfaction

Skills

  • Managerial-minded; enjoy developing and growing a team
  • Creative storyteller and Analytical; possess an ability to understand and translate research results to help tell a relevant and compelling story
  • Multi-task capable and time-sensitive; proficient in managing multiple research projects simultaneously and under tight deadlines
  • Client service-minded; enjoy helping clients solve problems
  • Communicative; excellent communications skills, both verbal and written
  • Detail-oriented; able to fully proof questionnaires, survey programming logic, data tables, and reports
  • Proficient in Excel and PowerPoint; SPSS a plus

Qualifications

  • 4-7 years of experience in insights or market research
  • Proven ability to manage a team, manage clients and manage the survey and qualitative research lifecycle including:
    • Writing questionnaires/discussion guides
    • Overseeing fieldwork
    • Analyzing results
    • Presenting findings to clients and senior management

Compensation + Benefits

Competitive salary + performance bonus, health/dental/vision, 401(k), unlimited vacation, physical & mental wellness program, entertainment/video game allowance and continuing education scholarship program

Job Function

Team Manager, Insights Analyst, Project Manager, Client Service

Apply Now
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