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(Closed) Delivery Manager

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🌎 Remote (Europe)

Locations: Berlin, Wrocław / Remote

About GRID

Currently, esports data is not widely accessible, very granular or available in real-time. GRID is solving these challenges by working closely together with tournament organizers and game publishers, transforming their raw bespoke data into a suite of game agnostic and easy-to-use APIs.

On top of this solid foundation, GRID (and partners) is building robust fan-facing applications, statistics and predictive models, worked on internally by respective specialized product teams. The general esports industry is growing every year and as we face an increased demand for our services, we are looking to expand our team with ambitious and bright minds that can help us solve the challenges that the industry faces.

Founded in 2018, grew to support 10 titles, processing over 12k matches a year by 2020, and partnering with some of the leading names in the esports and sports betting industries. 70+ passionate people of 24 different nationalities. Raised $10m in Series A funding early in 2021 to further accelerate market and operational growth.

What you will do

  • Working towards the maximum upside of product integration with the partner or client. Your role at the forefront of delivery shall be to understand GRID’s product portfolio and the clients’ needs to produce the maximum value across the integration.
  • Interact with GRID partners, provide timely, professional customer service.
  • Accountable for creating and delivering a disciplined integration strategy, process and execution plan.
  • Manage short and long term (multi-month) integrations. Setting timelines, keeping all stakeholders up to date, and independently driving the process forward. Superb attention to detail is an absolute must.
  • Record partner’s projects and keep the team up to date on the status by documenting the process of integration.
  • Working closely with the commercial team to rationalise and break down pending opportunities.
  • Being part of the early conversations with the potential client/partner to lend your delivery expertise to help promote the sale of services from GRID.
  • Managing and creating documentation for GRID’s products and services.
  • Your role as Delivery Manager shall include close interaction with GRID Product and Commercial teams

What we look for

  • Is energetic and enthusiastic about data
  • Is eager to learn and grow
  • Has knowledge about gaming industry
  • Has a strong team spirit
  • Is resourceful, determined, and resilient
  • Has analytical skills to understand customer needs and set delivery priorities
  • Has strong organizational skills

Your Profile

  • You are self-motivated and team-oriented
  • You enjoy working with people
  • You have high attention to detail, strategic thinking, and problem solving skills
  • You are a self starter who can be relied upon to drive their own pipelines and proactively engage with the wider company
  • You are goal oriented with the ability to break broad targets into sensible increments
  • You are comfortable working in a fast pace environment
  • You demonstrate a proactive attitude
  • You have the commercial acumen to spot new business opportunities that can suit GRID’s product offerings
  • You speak fluent English (additional languages are a plus)
  • You have excellent verbal and written communication skills
  • You are willing to learn and explore through extensive technological documentation
  • You have the ability to simplify complex concepts and communicate it to a wider audience both internally and externally
  • You have the ability to seem approachable by all stakeholders

What we offer

  • Sustainably & Health. A generous vacation allowance (up to 35 days a year), mental health support (professional counselors). Regular length days, less than 5 hours of scheduled meetings per week.
  • Flexibility. 100% remote possible. Meet up in person every so often, making use of the travel opportunities GRID offers. FTC for those based in Germany, Poland, Sweden.
  • Growth. A self-development budget and strong career advancement opportunities. Knowledge sharing culture.
  • Pragmatic. Make the best decisions, rather than keeping to rigid processes and procedures that don’t work well for us. The ability to see the impact of your work from day 1, solve problems and see what you build put to immediate use.
  • Company culture. Diverse and international. Colleagues passionate about what they do just as much as you are. Contribution from anyone is welcome. Ability to self express.
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